Cannot save files to a floppy disk— Ensure that the floppy disk is not
full or write-protected (locked). See the following figure.
Test the drive with another floppy disk— Insert another floppy disk to
eliminate the possibility that the original floppy disk is defective.
If you cannot play a music CD or install a program from a
CD
HINT: High-speed CD drive vibration is normal and may cause noise. This noise does not
indicate a defect in the drive or the CD.
Ensure that Windows recognizes the drive— Double-click the My
Computer icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
Test the drive with another CD— Insert another CD to eliminate the
possibility that the original CD is defective.
Clean the disc— See the Tell Me How help file for instructions.
Adjust the Windows volume control— Double-click the yellow speaker
icon in the lower-right corner of your screen. Be sure that the volume is
turned up and that the sound is not muted.
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