What to do if my Dell Vostro 5471 shows battery failure with AC adapter present?
If your Dell Laptop indicates a battery failure even when the AC adapter is connected, the suggested solution is to replace the battery.
What to do if my Dell Vostro 5471 Laptop indicates fatal battery failure with AC adapter present?
If your Dell Laptop indicates a fatal battery failure even when the AC adapter is connected, the suggested solution is to replace the battery.
Why does my Dell Vostro 5471 display fail?
If your Dell Laptop experiences a display failure, it may be due to a coin-cell battery failure.
What causes RTC power failure on a Dell Vostro 5471 Laptop?
If your Dell Laptop experiences an RTC power failure, it may be due to a PCI, Video card, or chip failure.
What causes invalid memory installed on a Dell Laptop?
If your Dell Laptop has an invalid memory installed, it may be due to a system board or chipset error.
What causes system board or BIOS ROM failure in a Dell Laptop?
If your Dell Laptop's system board or BIOS ROM is failing, it may be due to BIOS corruption or ROM error.
What causes memory or RAM failure in a Dell Vostro 5471?
If your Dell Laptop experiences a memory or RAM failure, it may be due to invalid memory being installed.
What causes BIOS recovery 1 error on a Dell Vostro 5471?
If your Dell Laptop experiences BIOS recovery issue 1, it may be due to recovery image found but invalid.
How to fix BIOS recovery 2 error on a Dell Laptop?
If your Dell Laptop experiences BIOS recovery issue 2, replug the battery connector and replace the battery if the issue reoccurs.
General| Form factor | Clamshell |
|---|---|
| Product type | Laptop |
| Market positioning | Business |
| Memory slots | 2x SO-DIMM |
| Internal memory | 4 GB |
| Memory clock speed | 2666 MHz |
| Memory form factor | SO-DIMM |
| Internal memory type | DDR4-SDRAM |
| Maximum internal memory | 32 GB |
| HDD size | 2.5 \ |
| HDD speed | 5400 RPM |
| HDD interface | SATA |
| Storage media | HDD |
| Optical drive type | No |
| Card reader integrated | Yes |
| Total storage capacity | 1000 GB |
| Compatible memory cards | SD |
| Number of HDDs installed | 1 |
| Intel® Optane™ Memory module capacity | 16 GB |
| Display surface | Matt |
| Display diagonal | 14 \ |
| Display brightness | 220 cd/m² |
| Native aspect ratio | 16:9 |
| Audio chip | Realtek ALC3254-CG |
| Audio system | MaxxAudio Pro |
| Speaker power | 2 W |
| Speakers manufacturer | Waves |
| Number of built-in speakers | 2 |
| Front camera HD type | HD |
| Front camera resolution | 1280 x 720 pixels |
| Front camera signal format | 720p |
| Front camera resolution (numeric) | 0.92 MP |
| Antenna type | 1x1 |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.0 |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| HDMI version | 1.4 |
| USB 2.0 ports quantity | 0 |
| Pointing device | Touchpad |
| Keyboard language | - |
| Battery weight | 200 g |
| Battery voltage | 11.4 V |
| Battery capacity | 42 Wh |
| Number of battery cells | 3 |
| AC adapter power | 45 W |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output current | 1.7 A |
| AC adapter output voltage | 19.5 V |
| Operating shock | 40 G |
| Operating altitude | -15.2 - 3048 m |
| Non-operating shock | 105 G |
| Non-operating altitude | -15.2 - 10668 m |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 10 - 35 °C |
| Storage relative humidity (H-H) | 20 - 80 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Bus type | OPI |
| Stepping | Y0 |
| Tjunction | 100 °C |
| Processor cache | 6 MB |
| Processor cores | 4 |
| Processor model | i5-8250U |
| System bus rate | 4 GT/s |
| Processor family | Intel® Core™ i5 |
| Processor socket | BGA 1356 |
| Processor threads | 8 |
| Processor codename | Kaby Lake R |
| Configurable TDP-up | 25 W |
| Processor frequency | 1.6 GHz |
| Processor cache type | Smart Cache |
| Configurable TDP-down | 10 W |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.4 GHz |
| Processor operating modes | 64-bit |
| PCI Express configurations | 1x2+2x1, 1x4, 2x2, 4x1 |
| Thermal Design Power (TDP) | 15 W |
| Configurable TDP-up frequency | 1.8 GHz |
| Configurable TDP-down frequency | 0.8 GHz |
| Maximum number of PCI Express lanes | 12 |
| On-board graphics card ID | 0x5917 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® UHD Graphics 620 |
| On-board graphics card family | Intel® UHD Graphics |
| On-board graphics card OpenGL version | 4.4 |
| On-board graphics card base frequency | 300 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1100 MHz |
| Trial software | McAfee Small Business Security 30 Day Free |
| Operating system language | ENG, ESP, FRE |
| Processor code | SR3LA |
| Processor ARK ID | 124967 |
| Processor package size | 42 X 24 mm |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Intel Identity Protection Technology version | 1.00 |
| Intel Stable Image Platform Program (SIPP) version | 0.00 |
Weight and Dimensions| Depth | 240.8 mm |
|---|---|
| Width | 343 mm |
| Weight | 1685 g |
| Height (rear) | 17.4 mm |
| Height (front) | 16.1 mm |
Guidelines for safe operation and protection of the computer and user.
Essential preparation steps before accessing internal computer components.
Procedures to follow after completing internal hardware modifications.
Step-by-step guide for removing and installing the system's battery.
Instructions for removing and installing RAM modules.
Procedures for removing and installing the main computer logic board.
Instructions for updating the system's BIOS firmware.
Steps to download and install necessary system drivers.
Guide to using the ePSA diagnostic tool for troubleshooting.
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