Why is my Dell Laptop showing a CPU cache test failure?
- PPaul MorseJul 27, 2025
If your Dell Laptop is experiencing a CPU cache test failure, it indicates a processor failure.
Why is my Dell Laptop showing a CPU cache test failure?
If your Dell Laptop is experiencing a CPU cache test failure, it indicates a processor failure.
Why is the real-time clock failing on my Dell Vostro 5480?
If your Dell Laptop's real-time clock is failing, it indicates a CMOS battery failure.
Form factor | Clamshell |
---|---|
Product type | Laptop |
Product color | Graphite, Silver |
Bus type | DMI |
Tjunction | 100 °C |
Processor cache | 3 MB |
Processor cores | 2 |
System bus rate | 5 GT/s |
Processor family | Intel® Core™ i3 |
Processor series | Intel® Core™ i3-4000 Mobile Series |
Processor socket | BGA 1168 |
Processor threads | 4 |
Processor codename | Haswell |
Processor frequency | 1.7 GHz |
Processor cache type | Smart Cache |
Processor lithography | 22 nm |
Processor manufacturer | Intel |
Processor front side bus | - MHz |
PCI Express slots version | 2.0 |
Processor operating modes | 64-bit |
ECC supported by processor | No |
PCI Express configurations | 4x1, 1x4 |
Thermal Design Power (TDP) | 15 W |
Maximum number of PCI Express lanes | 10 |
Motherboard chipset | - |
Memory slots | 1x SO-DIMM |
Internal memory | 4 GB |
Memory clock speed | 1600 MHz |
Memory form factor | SO-DIMM |
Internal memory type | DDR3L-SDRAM |
Maximum internal memory | 8 GB |
Memory layout (slots x size) | 1 x 4 GB |
AC adapter included | Yes |
HDD speed | 5400 RPM |
HDD interface | SATA |
Storage media | HDD |
Total storage capacity | 500 GB |
Compatible memory cards | SD |
Number of HDDs installed | 1 |
Pixel pitch | 0.2265 x 0.2265 mm |
Display surface | Matt |
Display diagonal | 14 \ |
Display brightness | 200 cd/m² |
Display resolution | 1366 x 768 pixels |
Native aspect ratio | 16:9 |
Display number of colors | 16.78 million colors |
On-board graphics card ID | 0xA16 |
Discrete graphics card model | Not available |
On-board graphics card model | Intel® HD Graphics 4400 |
On-board graphics card family | Intel® HD Graphics |
Maximum on-board graphics card memory | 2 GB |
On-board graphics card base frequency | 200 MHz |
On-board graphics card DirectX version | 12 |
Number of discrete graphics cards installed | 0 |
On-board graphics card dynamic frequency (max) | 950 MHz |
Audio system | MaxxAudio |
Speaker power | 1.5 W |
Front camera resolution | 1280 x 720 pixels |
Wi-Fi standards | 802.11a, 802.11g, Wi-Fi 4 (802.11n) |
Bluetooth version | 4.0 |
Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
Charging port type | DC-in jack |
USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
Pointing device | Touchpad |
Operating system installed | Windows 8.1 |
Processor ARK ID | 75105 |
Processor package size | 40 x 24 x 1.5 mm |
Intel ME Firmware Version | 9.5 |
Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
Intel Smart Connect Technology version | 1.00 |
Intel Smart Response Technology version | 0.00 |
Battery voltage | 11.4 V |
Battery capacity | 51 Wh |
Battery life (max) | - h |
Battery recharge time | 3 h |
AC adapter power | 65 W |
AC adapter frequency | 50 - 60 Hz |
AC adapter input voltage | 90 - 264 V |
AC adapter output current | 3.34 A |
AC adapter output voltage | 19.5 V |
Cable lock slot type | Kensington |
Operating altitude | -15.2 - 3048 m |
Non-operating altitude | -15.2 - 10668 m |
Storage temperature (T-T) | -20 - 60 °C |
Operating temperature (T-T) | 0 - 35 °C |
Storage relative humidity (H-H) | 20 - 95 % |
Operating relative humidity (H-H) | 20 - 90 % |
Sustainability certificates | EPEAT Silver, ENERGY STAR |
Depth | 233.5 mm |
---|---|
Width | 337.6 mm |
Height | 18.3 mm |
Weight | 1530 g |
Key safety precautions and preparation steps before computer servicing.
Procedures for safely shutting down the computer and reassembling after service.
Identifies computer ports, lists required tools, and provides an overview.
Instructions for removing and installing the base cover and main battery.
Covers replacement of hard drive, WLAN card, system fan, heatsink, memory, and coin-cell battery.
Guidance on removing and installing the system board and display assembly.
Procedures for replacing the display bezel, panel, and camera.
Explains System Setup functions, boot sequence, and navigation keys.
Step-by-step guide for updating the computer's BIOS.
Guide to performing enhanced pre-boot system assessment diagnostics.
Explains status lights and LED error code interpretations for troubleshooting.
Detailed specifications for system, processor, memory, audio, video, and camera.
Information on display, input devices, battery, AC adapter, physical dimensions, and environmental limits.
Provides information on accessing Dell's online and telephone support options.