How to fix Dell Headsets when callers cannot hear me?
If callers can't hear you when using your Dell Headsets, first, ensure the microphone isn't muted by flipping down the boom microphone arm and tapping the mute button. Make sure the boom microphone is properly aligned with your mouth. Additionally, go to the audio settings in your sound control panel/preferences and select your headset as the default audio device.
How to fix Dell WH3024 if I cannot hear the caller?
If you cannot hear the caller on your Dell Headsets: * Press the volume up button on your headset. * Check and adjust the volume settings on your computer. * Go to the audio settings in your sound control panel/preferences and select your headset as the default audio device.
How to fix mute issues with Dell WH3024 Headsets on Teams and Zoom?
To resolve mute issues with your Dell Headsets in Teams and Zoom, use the dedicated mute button on your headset. The Human Interface Device (HID) Telephony controls mute or unmute feature on Zoom and Teams. The headsets mute button supports HID Telephony but not by the Windows mute settings. If you experience slow response or error messages, click the mute control directly within Teams and Zoom.
What to do if my other headset stopped working after using Dell Headsets?
If another headset stopped working after you used your Dell Headsets, go to the audio settings in your sound control panel/preferences and select your preferred headset as the default audio device.
Why is my Dell WH3024 Headsets' volume low when I open the system control panel?
The sound level of your Dell Headsets may seem lower when the system control panel is open because the headset switches between call and music modes, which have different volume levels. To avoid this, close the control panel before using the headset for music or audio. The headset will revert to music mode once the control panel is closed.
What to do if Dell WH3024 Headsets audio is distorted?
If you are experiencing audio distortion or hearing an echo with your Dell Headsets, lower the listen volume on your headset until the distortion disappears.
Identifies optional accessories compatible with the headset.
Outlines the necessary operating systems and hardware for headset functionality.
Guides users on connecting and powering on the headset for the first time.
Instructions for adjusting the headset's headband for optimal fit and comfort.
Introduces the Dell Peripheral Manager software and its features.
Provides steps for downloading and installing the Dell Peripheral Manager software.
Identifies optional accessories compatible with the headset.
Outlines the necessary operating systems and hardware for headset functionality.
Guides users on connecting and powering on the headset for the first time.
Instructions for adjusting the headset's headband for optimal fit and comfort.
Introduces the Dell Peripheral Manager software and its features.
Provides steps for downloading and installing the Dell Peripheral Manager software.
General| Product Type | Headset |
|---|---|
| Connectivity Technology | Wireless |
| Wireless Technology | Bluetooth |
| Bluetooth Version | 5.0 |
| Sound Output Mode | Stereo |
| Frequency Response | 20 Hz - 20 kHz |
| Impedance | 32 Ohm |
| Microphone | Yes |
| Battery | Rechargeable |
| Driver Size | 40 mm |
| Microphone Frequency Response | 100 Hz - 10 kHz |
| Microphone Sensitivity | -42 dB |
| Max Operating Distance | 10 m |
| Microphone Operation Mode | Omnidirectional |
| Controls | Volume |
| Weight | 180 g |
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