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Cheryl ReedSep 8, 2025
How to fix PCI, video card/chip failure (LED code 3,2) on Dell XPS 13 9315?
- IiriceSep 8, 2025
To resolve a PCI, video card/chip failure (LED code 3,2) on your Dell Laptop, replace the video card/chip.
How to fix PCI, video card/chip failure (LED code 3,2) on Dell XPS 13 9315?
To resolve a PCI, video card/chip failure (LED code 3,2) on your Dell Laptop, replace the video card/chip.
General| HD type | 3K |
|---|---|
| Panel type | WVA |
| Pixel density | 267 ppi |
| Display diagonal | 13 \ |
| Display brightness | 500 cd/m² |
| Display resolution | 2880 x 1920 pixels |
| Native aspect ratio | 3:2 |
| Anti-reflective coating | Yes |
| Internal memory | 16 GB |
| Memory clock speed | 2133 MHz |
| Internal memory type | LPDDR4x-SDRAM |
| Ethernet LAN | No |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n) |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
| WLAN controller model | Intel Wi-Fi 6E AX211 |
| Wi-Fi data rate (max) | 2400 Mbit/s |
| WLAN controller manufacturer | Intel |
| AC adapter power | 45 W |
| AC adapter frequency | 50 - 60 Hz |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output current | 2.25 A |
| AC adapter output voltage | 20 V |
| Battery voltage | 11.4 V |
| Battery capacity | - mAh |
| Battery recharge time | 3 h |
| Number of battery cells | 3 |
| Operating altitude | -15.2 - 3048 m |
| Non-operating altitude | -15.2 - 10668 m |
| Storage temperature (T-T) | -40 - 65 °C |
| Operating temperature (T-T) | 0 - 35 °C |
| Storage relative humidity (H-H) | 0 - 95 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Rear camera type | Single camera |
| Video capturing speed | 30 fps |
| Rear camera resolution | 3840 x 2160 pixels |
| Rear camera resolution (numeric) | 10 MP |
| Front camera resolution (numeric) | 5 MP |
| Position location | - |
| Audio system | Waves MaxxAudio |
| Speaker power | 2 W |
| Device type | Tablet PC |
| Form factor | Slate |
| Product color | Blue |
| Cables included | AC |
| Pixel pitch | 0.095 x 0.095 mm |
| Display response rise/fall | 35 ms |
| Processor cache | 12 MB |
| Processor cores | 10 |
| Processor family | Intel® Core™ i7 |
| Processor frequency | - GHz |
| Processor boost frequency | 4.7 GHz |
| SSD interface | M.2, PCI Express |
| Storage media | SSD |
| Internal storage capacity | 512 GB |
| Platform | Windows |
| Trial software | McAFee Livesafe 12 months, No Microsoft Office Included |
| Operating system language | ENG, ESP, FRE |
| Operating system installed | Windows 11 Home |
| Operating system architecture | 64-bit |
| Graphics card | Iris Xe Graphics |
Weight and Dimensions| Depth | 201.2 mm |
|---|---|
| Width | 292.5 mm |
| Height | 7.4 mm |
| Weight | 740 g |
Essential safety rules and preparation steps before performing computer service.
Detailed guidelines for preventing Electrostatic Discharge damage.
Lists necessary tools, screws, and identifies major computer components.
Procedure for removing and installing the base cover.
Procedure for removing and installing the battery.
Procedure for removing and installing the system board.
Procedure for removing and installing the palm-rest and keyboard assembly.
Information on obtaining and installing system drivers.
Steps to access and navigate the BIOS setup utility.
Overview of various system configuration settings available in BIOS.
Safety for swollen batteries and diagnostic lights interpretation.
Performing system board and display panel self-tests.
Procedures for operating system recovery and draining residual power.
Information on Dell support websites, tools, and contact methods.
