Softball is an innovative system that extends the life of the machine, without altering the sensory properties of the
water, guaranteeing consistently creamy and aromatic
coffee.
1. Extract the Softballs bag
from the packaging.
2. Rinse with tap water the
Softballs bag.
3. Deep the bag into the
water tank (A7).
4. Change the Softballs
every 3 months.
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
There is water i
n the drip tray (
A19)
It is normal: due to the internal wat
er circuits operations
Regularly empty and clean the drip tray
No espresso cof
fee is delivered
No water in the tank (A7) Fill the tank
Only the OK light (B6) is on to indi
cate that the coffee or steam circui
t is empty
Press the button corresponding to the OK light to fill the
circuit
The coffee filter (C3) or (C4) is blo
cked
Rinse the filters under abundant running water.
Coffee grind too fine or too much c
offee
Adjust coffee dose and grinding (refer to Quick Guide)
The tank (A7) has been inserted i
ncorrectly and the valves on the
bottom is not open
Press the tank down lightly to open the valves on the
bottom
Scale in the water circuit Descale as described in section “9. Descaling”
The portafilter (
Cl) cannot be att
ached to the ap
pliance
The ground coffee has not been pr
essed or is too much
Repeat grinding with new settings. Reduce the powder
quantity: check if the filter (single or double filter) is the
same size as the selector of grinding quantity (2x (BS) s
elected or not)
The espresso c
offee drips from
the edges of the
The portafilter is inserted incorrectl
y
Attach the portafilter correctly and rotate firmly as far as
it will go
The espresso boiler gasket has los
t elasticity or is dirty
Have the espresso boiler gasket replaced by Customer
Services
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