D&M Holdings Inc 
V06 
10/21 
FAQ6.0_Ethernet_ASD_AVC_AVR_CHR_DNP_S-serie_ENG..doc 
F: 
FAQ 
Applicable model 
(Refer to item A, B, C) 
No.  Question / Symptom  Answer / Cause  Countermeasure 
A1 A2 B1 B2 C1 C2 D1 D2 E1 E2 
1  Why is Windows XP Service 
Pack 2 or the later needed for 
the OS of PC? 
The application of the 
Windows Media Connect of 
the Microsoft has been 
designed so that it operates 
when Windows XP SP2 or 
the later was used. 
 
The preparation of Windows XP 
SP2 is needed. 
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 
2  Does it operate except 
Windows XP SP2? 
Regardless of the 
operation, our company is 
not supporting the operation 
when the OS other than 
Windows XP SP2 or the 
later was used. 
 
Windows XP SP2 needs to be 
prepared. 
Yes Yes n/a n/a n/a n/a n/a n/a n/a n/a 
3  What is the NET Framework 
1.1? 
It is the software for 
operating a PC as Music 
Server. When the Windows 
XP Service Pack 1 was 
updated to Service Pack 2, 
you have to download the 
NET Framework 1.1 from 
the Home Page of 
Microsoft. (Free of charge) 
In the case of the PC with 
which Windows XP SP2 
has been installed prior to 
the purchase, this software 
may have been installed. 
 
None. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 
4  When trying to listen to the 
Internet radio, the display 
suggests update of the Radio 
Station list. 
The Radio Station list has 
not been downloaded. 
In order to listen to the Internet 
radio, it is necessary to download 
a Radio Station list from the 
Internet. 
 
Yes Yes n/a n/a n/a n/a n/a n/a n/a n/a