What does “INVALID CHANNEL” mean on my Denon Stereo Receiver?
- BbradfordmatthewSep 19, 2025If ”INVALID CHANNEL” is displayed on your Denon Stereo Receiver, the channel is not present. Select another channel. 

What does “INVALID CHANNEL” mean on my Denon Stereo Receiver?
If ”INVALID CHANNEL” is displayed on your Denon Stereo Receiver, the channel is not present. Select another channel.
Why is there no sound from monitor connected with HDMI on Denon Stereo Receiver?
If no sound is output from the monitor connected with HDMI connections to your Denon Stereo Receiver, set 'HDMI Audio Out' to 'TV' to enable HDMI audio signals to be output from the TV.
Why is DTS sound not outputting from my Denon Stereo Receiver?
If DTS sound is not output from your Denon Stereo Receiver, set the Blu-ray disc/DVD player’s audio output setting to 'Bit-stream'. Use a DTS-compatible Blu-ray disc player/DVD player. Also, set the decode mode to 'Auto' or 'DTS'.
Why is Dolby TrueHD/DTS-HD audio not outputting from my Denon Stereo Receiver?
If Dolby TrueHD, DTS-HD, or Dolby Digital Plus audio is not output from your Denon Stereo Receiver, make HDMI connections. Set the Blu-ray disc/DVD player’s audio output setting to 'Bit-stream'. Use a DTS-compatible Blu-ray disc/DVD player.
What does “ACQUIRING SIGNAL” mean on my Denon Stereo Receiver?
If ”ACQUIRING SIGNAL” is displayed on your Denon Stereo Receiver, the signal cannot be received. Reposition your SiriusConnect Home Tuner and Home Dock antenna.
What does “Call SIRIUS” mean on my Denon Stereo Receiver?
If ”Call SIRIUS” is displayed on your Denon Stereo Receiver, the channels are not subscribed to. If you subscribe to the channel, you can receive it.
How do I output HDMI audio from speakers on my Denon Stereo Receiver?
If HDMI audio signals are not output from speakers with your Denon Stereo Receiver, set 'HDMI Audio Out' to 'AMP' to enable the output.
Why can't I connect to preset radio stations on my Denon Stereo Receiver?
If you cannot connect to preset or favorite radio stations on your Denon Stereo Receiver, the radio station may not be currently broadcasting or in service. Wait a while before trying again, as it's not possible to connect to stations no longer in service.
Why is my Denon Stereo Receiver not responding to the remote control?
If your Denon Stereo Receiver does not work properly when you operate the remote control unit, replace the batteries with new ones. Ensure you are within 7 meters and 30 degrees of the unit. Remove any obstacles between the remote and the receiver. Verify the batteries are inserted correctly, and the remote control sensor isn't exposed to strong light. Also, ensure the remote control IDs of the main unit and remote match, and the function button is set correctly.
Why does my Denon Stereo Receiver AVR-4310CI power off suddenly and the power indicator flashes red?
If the Denon Stereo Receiver's power suddenly switches off and the power indicator flashes red at approximately 0.5-second intervals, it could be due to using speakers that don't have the specified impedance. Also, the protection circuit might have been activated because the core wires of different speaker cables touched or a core wire slipped out and is touching the receiver's rear panel. To resolve this, unplug the power cord, twist the core wires together tightly, or effect termination treatments, and then reconnect.
| HDMI Inputs | 6 | 
|---|---|
| HDMI Outputs | 2 | 
| Network Connectivity | Ethernet, Wi-Fi (optional) | 
| Response Bandwidth | 10 Hz - 100 kHz | 
| Signal-To-Noise Ratio | 102 dB | 
| THD | 0.05 % | 
| Input Sensitivity | 200 mV | 
| HDMI Switching | Yes | 
| HDMI Pass-Through | Yes | 
| Surround Sound Formats | Dolby TrueHD, DTS-HD Master Audio | 
| Audio Formats Supported | WMA, MP3, AAC, WAV, FLAC | 
| Input Impedance | 47 kΩ | 
| Audio D/A Converter | 24-bit/192 kHz | 
| DSP Presets | Multiple | 
| Frequency Response | 10 Hz - 100 kHz | 
| Audio Inputs/Outputs | Multiple | 
| Audio Channels | 7.1 channel | 
Information on using the on-screen graphical interface of the receiver.
Essential guidelines for safe operation and maintenance of the unit.
Key warnings to prevent electric shock and fire risks.
Details compliance with FCC rules for US users.
List of items supplied with the product for setup and operation.
Instructions for inserting batteries and understanding the operating range of the remote.
Identification and explanation of buttons and terminals on the front panel.
Explanation of various indicators and lights on the unit's display.
Diagram and list of all input/output terminals on the rear panel.
Identification and function of buttons on the main remote control unit.
Identification and function of buttons on the sub remote control unit.
Key notes and warnings before making audio/video connections.
Details on necessary cables for various audio, video, and other connections.
Illustrations showing optimal speaker placement for various configurations.
Guidance on physically installing speakers for surround sound playback.
Configuring amplifier output assignments based on speaker layout.
Detailed instructions on how to connect speaker cables correctly.
Information on making bi-amp connections for higher quality sound.
Connecting devices using HDMI terminals and important HDMI functions.
Notes on HDMI compatibility, Deep Color, x.v.Color, Auto Lip Sync, and HDCP.
Instructions for connecting monitors and playback devices like Blu-ray/DVD players.
Connecting iPods, CD players, and record players to the unit.
Instructions for connecting digital video recorders and video cassette recorders.
Connecting TV tuners, XM, and SIRIUS receivers to the unit.
Details on connecting SIRIUS/HD Radio antennas and positioning.
Connecting DENON LINK components and game consoles/video cameras.
Connecting USB devices and iPods, and understanding multi-channel output.
Connecting external power amplifiers, RS-232C, and remote control jacks.
Steps for connecting the unit to a home network via LAN.
Guidance on connecting the power cord and turning the unit on/off.
Overview of the graphical user interface menu structure and navigation.
Instructions on how to navigate the GUI menu and an intro to manual setup.
Explains the process and benefits of Audyssey Auto Setup for acoustic optimization.
Detailed steps for connecting the microphone and performing speaker measurements.
Performing pre-setup adjustments for Amp Assign and Channel Skip.
Steps for the unit to detect speakers and measure their characteristics.
Detailed steps for the measurement and analysis phases of Audyssey Auto Setup.
Troubleshooting common errors encountered during the Audyssey Auto Setup process.
Guide to adjusting subwoofer levels to resolve measurement errors.
Reviewing measurement results and equalizer types after Audyssey Auto Setup.
Manual settings for speaker size, presence, and subwoofer configuration.
Detailed settings for front, surround, and back speakers, including size and bass capability.
Adjusting parameters like LFE, Center Image, and Panorama for surround sound.
Configuring HDMI control, monitor output, RGB range, and lip sync.
Detailed settings for EXT. IN, 2ch Direct/Stereo, SW Mode, and Distance/Level.
Procedure for setting up a wired LAN connection, including IP address configuration.
Configuring proxy settings and other network functions like standby and PC language.
Instructions for changing the display language of the GUI screen.
Configuring various options like volume control, source delete, GUI settings, and screensavers.
Customizing names for Quick Select settings and zones.
Configuring trigger outputs, remote ID, and dimmer settings.
Information on updating firmware and adding new features.
Assigning input sources to specific terminals (HDMI, Digital, Component).
Adjusting video settings and selecting input modes (Auto, HDMI, Digital, Analog).
Configuring playback settings for iPods and USB memory devices.
Settings for video conversion, i/p scaler, resolution, and progressive mode.
Adjusting playback levels and renaming input sources.
Setting playback modes for NET/USB and configuring radio presets.
Naming preset stations and setting parental lock for SIRIUS radio.
Instructions for playing content from various components like Blu-ray players and iPods.
Viewing photos and videos on iPods in different display modes (Browse/Remote).
Playing music from iPods connected directly via USB port.
Legal information and overview of SIRIUS XM Radio services.
Information on HD Radio technology and its features.
Checking XM signal strength and tuning into XM channels.
Preserving and accessing XM radio channels directly.
Checking SIRIUS signal strength and tuning into SIRIUS channels.
Setting parental locks and presets for SIRIUS radio channels.
Tuning and checking HD Radio reception information.
Playing internet radio and music files from computers via network.
Playing music and picture files from USB memory devices.
Step-by-step guide for listening to internet radio stations.
Registering, clearing, and listening to favorite internet radio stations.
Playing files stored on computers and USB devices.
Instructions for logging into Napster and searching for music.
Registering and listening to tracks from the Napster library.
Instructions for signing into Rhapsody and searching for music.
Navigating Rhapsody tracks and managing the library.
Adjusting master volume, using mute, and managing playback functions.
Selecting surround modes for stereo and PCM audio sources.
How the unit handles Dolby Digital, DTS, and other multi-channel formats.
Using DENON's proprietary surround modes like Direct, Stereo, and Pure Direct.
Manual adjustments for surround parameters, EQ, and tone controls.
Specific settings for surround parameters like LFE, Center Image, and Panorama.
Configuring MultEQ XT, Dynamic EQ, and Dynamic Volume settings.
Details on how Dynamic Volume and EQ function to improve sound quality.
Using the manual equalizer and the RESTORER function for audio enhancement.
Viewing current settings, audio input signals, and HDMI information.
Checking the status of auto surround mode and quick select settings.
Playing Blu-ray discs, Super Audio CDs, and external media sources.
Recording to external devices and managing HDMI control functions.
Adjusting speaker volume and setting the sleep timer for playback.
Saving frequently used settings and participating in Party Mode.
Playing music and videos from computers or mobile devices via wireless network.
Operating the AVR-4310CI using a web browser for remote control.
Connecting speakers and performing audio output for ZONE2/ZONE3.
Procedures for playing sound in zones and adjusting volume levels.
Accessing zone menus, using Quick Select, and setting the sleep timer.
Guide to operating the main remote control unit for various devices.
Programming the remote to control other AV devices.
Detailed button functions for TV, VCR, and set-top boxes.
Button functions for controlling iPod, XM/SIRIUS, and HD Radio.
Controlling NET/USB devices and setting the remote ID for multi-receiver use.
Overview of buttons and functions on the sub remote control unit.
Managing zones with sub remote and resetting remote settings.
Definitions of audio technologies like Dolby Digital, DTS, and Neural Surround.
Details on DTS formats and Audyssey audio processing technologies.
Explanation of Audyssey DSX and network-related technologies.
Explanations of HDCD, DENON LINK, and AL24 Processing Plus audio technologies.
Information on Windows Media Player, vTuner, DLNA, and Windows Media DRM.
Chart detailing surround modes and their parameter adjustability.
Table showing parameter adjustments for different surround modes and input signals.
Explanation of how surround mode names vary based on input signals.
Basic checks for common operational issues and power-related problems.
Troubleshooting video output, HDMI connections, and sound issues.
Resolving problems with USB devices, network playback, and Rhapsody/Napster logins.
Troubleshooting XM/SIRIUS tuner issues and resetting the unit to factory defaults.
Technical details for audio amplifier output and HD Radio reception.
Specifications for remote controls and physical dimensions of the unit.
Technical details for video input/output levels, impedance, and frequency response.
List of preset codes for various disc player and recorder devices.
List of preset codes for VCRs, televisions, and satellite set-top boxes.
List of preset codes for digital video recorders.
List of preset codes for TV/DVD combinations and tape decks.
List of preset codes for TV/DVD/Video deck combination devices.
List of preset codes for DVD players and satellite set-top boxes.