Helpful Tips
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1.
If the Internet Radio keeps re-buffering radio station:
The Internet Radio is streaming the data from the radio station via your
broadband connection, if there is a high error rate on your broadband
connection, or the connection is intermittent, then it will cause the Internet
Radio to pause until the connection is re-established and it has received
enough data to start playing again. If your Internet Radio keeps stopping,
please check the DSL modem to ensure that the Broadband line is not
suffering a high error rate or disconnections. If you are experiencing these
problems, you will need to contact your broadband supplier.
2.
What is Buffering?
When playing a stream, the Internet Radio/Media player, downloads a
small amount of the stream before it starts playing. This is used to fill in any
gaps in the stream that may occur if the internet or the wireless network is
busy. The Internet Radio streams music data from the PC while you are
listening. If a stream gets blocked or experiences Internet congestion while
transferring it may stop/interfere with the quality of play. If this happens,
check your internet connection speed- it must be faster than the speed of
the streams.
3.
My Tuner is working but some stations cannot be played.
The problem may be due to one or more of the followings:
a.
The radio station is no longer broadcasting.
b.
The radio station has reached the maximum allowed number of
simultaneous listeners.
c.
The radio station has changed the stream arrangement and the link is no
longer valid.
d.
The radio station is not broadcasting at the time of the day (not all
stations are broadcasting 24 hours throughout the day).
e.
The Internet connection between your Tuner and the radio station server
is too slow or unstable to support the data rate of the broadcast.
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