iGo Travel
Concentrator
QUICK GUIDE
SYMPTOM ACTION
Unit does
not operate
when button
is pressed
•
Press power button and
hold for 1 second
•
Plug into External Power or
install charged battery
•
Connect to DC or AC
power supply
•
Contact Intermountain
Homecare & Hospice
Unit does
notoperate
External
Power light
flashes with
audible alert
Power Fail Alert
is activated
•
Check the cannula connection
•
Ensure the tubing is not kinked
•
Reposition cannula in nose
•
Replace cannula with
shorter tubing
•
Remove humidifier
•
Use continuous flow
delivery for patients that
fail to trigger equipment
Yellow light
indicates
lowoxygen
•
Clean air filter and make
sure nothing is blocking
the concentrator exhaust
Red light
indicates unit
has overheated
•
Move the concentrator to a
cooler location and allow to cool
•
Clean the air filter and make
sure nothing is blocking the
concentrator exhaust
No Breath
Detected
lightflashing
•
Disconnect cannula — if
flow is restored, clean
or change cannula
•
Ensure all cannula connections
are tight, and it fits
comfortably in your nose
•
Replace with shorter cannula
Power Fail Alert
•
Recharge battery
•
Install battery or plug
into external power
© 2015 Intermountain Healthcare. All rights reserved.
The content presented here is for your information only. It is not a substitute
for professional medical advice, and it should not be used to diagnose or
treat a health problem or disease. Please consult your healthcare provider if
you have any questions of concerns. More health information is available at
intermountainhealthcare.org. Patient and Provider Publications 801-442-2963
HC003- 09/15
iGo
™
Travel Concentrator
Troubleshooting
Content created and approved by
Intermountain Homecare & Hospice
Unlocking the Flow Rate
If for some reason you are unable to change the
flow rate, please follow the instructions below.
1 Connect the AC adapter to the unit
and to a suitable AC source. The green
External Power light will illuminate.
2 With the unit OFF, press and hold the
Mode Select button for 5 to 6 seconds.
Theunit will “chirp” when the unlocking
takes affect.
3 Verify that the lock is inactive by turning
the unit ON and attempting to change the
flow rates using the Flow Rate Setting plus
and minus buttons. If the lock is inactive,
the flow rate lights will change.
If the flow rate lights do not change,
turn the unit OFF and repeat the
unlocking procedure from step 2.
4 When the flow rates are unlocked, turn
the unit OFF and remove power.
Concentrator
parts
oxygen
outlet port
control
panel
Concentrator &
Travel Case
AC Power Supply
DC Power Supply
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