DEVOLA DV20QHWF - Troubleshooting Guide; Common Issues and Solutions; Display Codes and Causes

Troubleshooting
If the following problems occur to the dehumidifier, the following
solutions can be adopted.
Symptoms
Possible reasons
Solutions
The dehumidifier does
not run
Is the power plug connected?
Insert power plug into socket.
Is the water tank full of water? (the
water tank is full of water or is
placed at incorrect position)
Drain water from the water
tank, and then install the water
tank again.
The ambient temperature is
lower than 5℃ or higher than
32℃
Not a fault. Please use within
the correct operating
temperature.
The dehumidification
function is not effective
Is the room temperature or
humidity too low?
In dry season the
dehumidification ability will
reduce.
Are the air outlet and inlet blocked?
Clean up the objects
blocking the air outlet and
inlet.
Air is not blown out
Is the air filter net blocked?
Clean the air filter net
according to the above
method.
Noise is abnormal
during operation
Is the dehumidifier placed
improperly so that it is inclined or
unstable?
Please place the
dehumidifier in smooth
place.
Is the air filter net blocked?
Clean the air
filter net
according to the above
method.
There is “tittering” sound
The flowing sound of
refrigerant, which is a normal
phenomenon.
Water leaks
Connection of drainage pipe
becomes loose
Fasten drainage pipe.
Drainage system is blocked
Remove obstacles and
straighten out water pipe.
Frosting occurs
The ambient temperature is low,
and it is in the state waiting for
defrost.
It is a normal phenomenon,
and the dehumidifier has the
automatic defrosting function.
Display code
Cause
FL
The water tank is full
E1
The coil sensor detects anomaly
E2
The room temperature sensor detects
anomaly
P1
The unit is in the defrosting state,normal
CL
The unit is in the internal drying
state,normal
LC
Child lock funtcion starts