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Dimplex 6900640559 - User Manual

Dimplex 6900640559
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Service Manual
Model Numbers:
BF36E/ST/DX
BF42ST/DX
HBI36
HBI42
7400680000R03
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

Questions and Answers

  • A
    audrey82Sep 3, 2025
    How to fix Dimplex Indoor Fireplace flame frozen?
    • A
      Amber PerezSep 3, 2025
      To fix a frozen flame in your Dimplex Indoor Fireplace, first check for a defective flicker motor and replace it if necessary. Also, inspect the wiring connections for any looseness and correct them.
  • T
    twashingtonSep 1, 2025
    Why does my Dimplex Indoor Fireplace heater emit an odor?
    • M
      Mr. Thomas Lee IIISep 1, 2025
      A Dimplex Indoor Fireplace heater may emit an odor due to normal operation, particularly when initially turned on. This occurs as the heater burns off dust accumulated during manufacturing or operation. However, a defective heater assembly can also cause this issue, requiring a replacement.
  • C
    Courtney JohnsonAug 31, 2025
    Why is my Dimplex Indoor Fireplace flame not bright?
    • M
      michealpowellAug 31, 2025
      If the flame in your Dimplex Indoor Fireplace is not bright or not visible, it could be due to burnt light bulbs, so replace them. Loose wiring could also be the cause; check the wiring connections. A defective light harness might also be the problem, so replace the light harness if necessary.
  • C
    Crystal CannonAug 29, 2025
    Why does my Dimplex Indoor Fireplace unit turn on and off by itself?
    • K
      Kathy WalshAug 29, 2025
      Your Dimplex Indoor Fireplace might be turning on and off by itself because the remote control has a similar frequency to other remotes in the area; try replacing the remote control. Radio frequency disturbance from outside sources could also be the reason; in this case, replace the remote control and the Remote Control Receiver Kit, where necessary. A defective Remote Control Receiver could also be the culprit; replace the Remote Control Receiver.
  • B
    Brittany AdamsAug 27, 2025
    What to do if my Dimplex Indoor Fireplace is making excessive noise with the heater on?
    • M
      Mary DyerAug 27, 2025
      If your Dimplex Indoor Fireplace is making excessive noise when the heater is on, it could be due to a dirty blower assembly. Make sure that the exterior intake louvers and firebox cavity are free of dirt and dust. Another potential cause is a defective heater motor, which would need to be replaced.
  • B
    blakewatkinsAug 26, 2025
    Why is my Dimplex Indoor Fireplace heater not turning on?
    • N
      Nancy PerezAug 26, 2025
      If the heater on your Dimplex Indoor Fireplace isn't turning on, it could be due to several reasons. It might be due to improper operation. Check for loose wiring in the unit. A defective heater switch or a defective remote control receiver (if applicable) could also be the cause. In such cases, replace the heater switch or the remote control receiver kit.
  • K
    Karen PotterAug 25, 2025
    Why is my Dimplex Indoor Fireplace heater turning off after a couple of minutes?
    • S
      Sara JohnsonAug 25, 2025
      The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to a build-up of dirt/dust in the heater assembly. Ensure that exterior intake louvers and the firebox cavity are free of dirt and dust. Alternatively, the heater assembly could be defective. Replace the heater motor if it's not running when heat is activated, or replace the heater elements if the motor is running but heat isn't coming out.
  • L
    Lisa MercadoAug 22, 2025
    What to do if my Dimplex Indoor Fireplace heater is not turning off?
    • J
      Julia WilsonAug 22, 2025
      If your Dimplex Indoor Fireplace heater is not turning off, it might be due to improper operation of the unit. It can also be caused by improper operation of the Thermostat/Wall Controls (if applicable). Another cause may be a defective heater on/off switch, so consider replacing it. Finally, the heater assembly could be defective and needs replacement.

Summary

Operation

Manual Controls

Covers manual operation for units with/without remote control, including switch functions and indicator lights.

Remote Control Initialization

Procedure to synchronize remote control and receiver after power loss, such as breaker trips or power failure.

Remote Control Usage

Explains how to use the remote control to sequentially adjust fireplace flame and heat levels.

Wall Mounted Controls

Details installation and function of optional wall-mounted controls and thermostats for fireplace operation.

Maintenance

Light Bulb Replacement

Step-by-step guide for safely removing and replacing burnt-out light bulbs in the fireplace.

Glass Cleaning

Instructions for cleaning the fireplace's glass door, including methods to remove fingerprints and prevent water spots.

Replacement Parts List

Wiring Diagram

Mod 0-B

Wiring schematic for Mod 0-B, detailing configurations with and without remote controls.

Mod C-E

Wiring schematic for Mod C-E, illustrating connections for switches, motor, and elements.

Service and Repair Procedures

Switch Replacement

Detailed steps for replacing main on/off and heater control switches on the unit.

Flicker Motor;Flicker Rod Replacement

Guide for safely removing and installing the flicker motor and flicker rod assembly.

Heater Element Replacement

Instructions for safely removing and installing the fireplace's heating elements.

Blower Motor;Blower Replacement

Procedure for safely removing and installing the blower motor and assembly.

Temperature Limit Switch Replacement

Steps to locate, remove, and replace the temperature limit switch.

Remote Control Receiver Replacement

Guide for safely removing and installing the remote control receiver circuit board.

Input Voltage Changing

Rewire Unit from 208;240 Volt to 120 Volt with Remote Controls

Steps to convert unit from 208/240V to 120V, specifically for models with remote controls.

Rewire Unit from 208;240 Volt to 120 Volt Without Remote Controls

Steps to convert unit from 208/240V to 120V, for models without remote controls.

Troubleshooting Guide

Dimplex 6900640559 Specifications

General IconGeneral
TypeElectric Fireplace
Fuel TypeElectric
Model Number6900640559
BrandDimplex
Voltage120 V
Flame EffectYes
Remote ControlYes
ThermostatYes
Overheat ProtectionYes
Power Cord Length6 ft

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