Dimplex BF36 Series - User Manual

Questions and Answers

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Rebecca MartinSep 10, 2025
What to do if my Dimplex Indoor Fireplace does not turn on with remote control?
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  Charles NavarroSep 10, 2025
  If your Dimplex Indoor Fireplace does not turn on with the remote control, ensure proper operation. Also, the remote control might not be initialized to the fireplace, so initialize it. If that doesn't work, the remote control might be defective. Install a new battery into the remote control and reinitialize the remote where necessary. Lastly, a defective Remote Control Receiver could be the problem, so replace it.
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charperAug 22, 2025
What to do if my Dimplex Indoor Fireplace heater is not turning off?
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  bbensonAug 23, 2025
  If your Dimplex Indoor Fireplace heater is not turning off, it might be due to improper operation of the unit. It can also be caused by improper operation of the Thermostat/Wall Controls (if applicable). Another cause may be a defective heater on/off switch, so consider replacing it. Finally, the heater assembly could be defective and needs replacement.
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john92Aug 25, 2025
Why is my Dimplex Indoor Fireplace heater turning off after a couple of minutes?
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  Jill JamesAug 25, 2025
  The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to a build-up of dirt/dust in the heater assembly. Ensure that exterior intake louvers and the firebox cavity are free of dirt and dust. Alternatively, the heater assembly could be defective. Replace the heater motor if it's not running when heat is activated, or replace the heater elements if the motor is running but heat isn't coming out.
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Brent RobertsAug 26, 2025
Why is my Dimplex Indoor Fireplace heater not turning on?
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  pweissAug 27, 2025
  If the heater on your Dimplex Indoor Fireplace isn't turning on, it could be due to several reasons. It might be due to improper operation. Check for loose wiring in the unit. A defective heater switch or a defective remote control receiver (if applicable) could also be the cause. In such cases, replace the heater switch or the remote control receiver kit.
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Scott DixonAug 27, 2025
What to do if my Dimplex Indoor Fireplace is making excessive noise with the heater on?
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  matthew14Aug 27, 2025
  If your Dimplex Indoor Fireplace is making excessive noise when the heater is on, it could be due to a dirty blower assembly. Make sure that the exterior intake louvers and firebox cavity are free of dirt and dust. Another potential cause is a defective heater motor, which would need to be replaced.
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Crystal FisherAug 29, 2025
Why does my Dimplex Indoor Fireplace unit turn on and off by itself?
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  Carlos WilsonAug 29, 2025
  Your Dimplex Indoor Fireplace might be turning on and off by itself because the remote control has a similar frequency to other remotes in the area; try replacing the remote control. Radio frequency disturbance from outside sources could also be the reason; in this case, replace the remote control and the Remote Control Receiver Kit, where necessary. A defective Remote Control Receiver could also be the culprit; replace the Remote Control Receiver.
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Jennifer McdanielSep 18, 2025
How to fix light leaking around the log set on Dimplex Indoor Fireplace?
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  Nicole MillerSep 18, 2025
  To fix light leaking around the log set of your Dimplex Indoor Fireplace, check the log set for proper fit, as it may not be positioned correctly.
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meyersjakeSep 12, 2025
Why is the heating element glowing red in my Dimplex Indoor Fireplace?
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  karenlangSep 12, 2025
  Small glowing sections of the heating element in your Dimplex Indoor Fireplace are considered normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater elements.
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Mrs. Ann MitchellSep 8, 2025
How to fix Dimplex Indoor Fireplace heater fan that runs continuously?
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  Mary WarnerSep 8, 2025
  If the heater fan in your Dimplex Indoor Fireplace runs continuously, the heater on/off switch is likely defective and needs to be replaced.
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powellashleySep 5, 2025
What to do if Dimplex Indoor Fireplace does not turn on manually?
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  Jacob ScottSep 5, 2025
  If your Dimplex Indoor Fireplace does not turn on manually, it might be due to improper operation. There might be no incoming voltage from the electrical wall socket/Breaker Panel, so check the Fuse/Breaker Panel. Another reason may be loose wiring, so check wiring connections. It could also be a defective On/Off Switch, a defective Heater Switch, or a defective Remote Control Receiver (if applicable), so replace them if needed.