Dimplex SS5800PB Service Manual

12
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse blows
when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the current rating of
the circuit breaker or fuse. Plug unit into another outlet
or install unit on a dedicated 15 amp circuit.
Unit turns on or off by itself Remote Control has a similar frequency
to other remotes in the area.
Replace Remote Control. Initialize Remote Control and
Remote Control Receiver
Radio frequency disturbance from outside
sources.
Replace Remote Control and Remote Control Receiver,
where necessary. Initialize Remote Control and Re-
ceiver
Lights dim in room while the unit
is on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
Power cord gets warm Normal Operation The power cord may get slightly warm to the touch when
the heater is on
Defective power cord Replace power cord if cord gets hot to the touch.
Appearance
Fireplace does not turn on Manu-
ally
Improper operation Refer to Operation Section
No incoming voltage from the electrical
wall socket
Check Fuse/Breaker Panel
Loose wiring Check wiring connections
Defective On/Off or 3-Position Switch Replace On/Off or 3-Position Switch (Depending on the
model)
Defective Remote Control Receiver (if
applicable)
Replace Remote Control Receiver. Initialize with Re-
mote Control
Fireplace does not turn on using
the Remote Control (If Applicable)
Improper operation Refer to Operation Section
Remote Control not initialized to replace Initialize the Remote Control
Remote Control not working. Install new battery into the Remote Control. Reinitialize
remote where necessary
Replace Remote Control or Remote Control Receiver,
where necessary. Initialize Remote Control and Re-
ceiver.
Upper Lights not bright or visible Burnt out light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective light harness Replace light harness
Flame Frozen Loose wiring Check wiring connections
Defective Flicker motor Replace Flicker motor
Flame not bright or ame not
visible
Burnt out light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective light harness Replace light harness
Log set dim, not glowing Burnt out light bulbs Replace light bulbs
Flame Shudder Defective Flicker motor Replace Flicker motor
Light leaking around the log set Log set not positioned properly Check log set for proper t
Troubleshooting Guide

Dimplex SS5800PB Specifications

General

Brand	Dimplex
Model	SS5800PB
Category	Stove
Language	English