DirecTV Genie 2 User Manual

Table of contents
I. Overview .................................................................................................................................................................6
II. Hardware Information .................................................................................................................................. 7
A. Front Panel .................................................................................................................................................................................................................................................................................................................. 7
B. Top Panel ....................................................................................................................................................................................................................................................................................................................... 7
C. Rear Panel ....................................................................................................................................................................................................................................................................................................................8
D. Side Panel .....................................................................................................................................................................................................................................................................................................................9
E. Power Supply ...........................................................................................................................................................................................................................................................................................................9
F. Access Card and Access Card Interface ........................................................................................................................................................................................................................10
G. Specications ...................................................................................................................................................................................................................................................................................................... 10
III. Features ............................................................................................................................................................11
IV. Troubleshooting ........................................................................................................................................ 12
A. New On-Screen Displays .................................................................................................................................................................................................................................................................... 12
1. Tilt Error On-Screen Display ..................................................................................................................................................................................................................................................... 12
2. Thermal Warning On-Screen Display .......................................................................................................................................................................................................................... 12
V. LED Summary ............................................................................................................................................... 13
A. Front Panel LEDs ............................................................................................................................................................................................................................................................................................. 13
1. Status LED ........................................................................................................................................................................................................................................................................................................... 13
2. Wireless LED (Internal WVB Status) ............................................................................................................................................................................................................................... 13
B. Top Panel LED—Add Client .............................................................................................................................................................................................................................................................14
C. Back Panel LEDs ............................................................................................................................................................................................................................................................................................... 14
1. Power LED ............................................................................................................................................................................................................................................................................................................ 14
2. MoCA (Coax) LED .....................................................................................................................................................................................................................................................................................14
VI. Appendix ........................................................................................................................................................ 15
A. Federal Communications Commission Interference Statement .......................................................................................................................................... 15
B. Safety & Care ....................................................................................................................................................................................................................................................................................................... 16
C. Caution—Additional Safety Instructions .................................................................................................................................................................................................................... 18
D. Limited 90-Day Warranty ................................................................................................................................................................................................................................................................... 18
Product Manual—Genie 2™
Version 2.0 – 4/4/2017 3

DirecTV Genie 2 Specifications

General

Model	HS17
Tuners	7
4K Support	Yes
DVR Storage Capacity	2TB
Clients Supported	7
Category	Receiver
DVR	Yes
Wireless	Yes
Maximum Number of Clients	7