2626
4. My units are not holding a charge.
- The charging pin may be damaged.
A metal pin inside the charging port
VKRXOGVWDQGVWUDLJKWXSDQG¿UPLQWKH
center. If the pin is wobbling, broken or
missing, you will need to send the unit
in to the Repair Dept. The charging port
must be clean prior to charging, clean
the dirt out with a cotton swab and
some rubbing alcohol. If the dog is in
salt-water, be sure to rinse the receiver/
collar and charging port with clean
water.
- For iQ Pet units over two years old
from the purchase date, the batteries
may need to be replaced. You can
replace them yourself by contacting iQ
Pet. Damages incurred to the unit due
to improper battery installation are not
covered under any warranty. iQ Pet
strongly recommends sending the unit
in for inspection.
5. My dog has skin irritation.
- This may be due to the contact points.
If your dog exhibits signs of skin
irritation, consult with a veterinarian.
Once the dog’s skin returns to a normal
condition, continue to use the receiver/
collar and check your dog’s neck each
time you use the unit.
Troubleshooting Guide
To Next Page
Loading...
