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Dometic 9500E - User Manual

Dometic 9500E
15 pages
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OPERATING
INSTRUCTIONS
9500E
(12 VDC) Power Case/Cassette Awning
Model 231(LL)(CC).003(#)
Read these instructions carefully. These instructions MUST stay with this product.
USA & CANADA
SERVICE OFFICE
Dometic Corporation
1120 North Main Street
Elkhart, IN 46514
SERVICE CENTER &
DEALER LOCA
TIONS
Visit:
www.Dometic.com
REVISION D
Form No. 3316982.000 3/19
(French 3316984.000_D)
©2019 Dometic Corporation
LaGrange, IN 46761
INTRODUCTION ............................................................................. 2
IMPORTANT SAFETY INSTRUCTIONS AND DOCUMENT SYMBOLS .................................... 2
A. Recognize Safety Information ............................................................. 2
B. Understand Signal Words ................................................................ 2
C. Supplemental Directives ................................................................. 2
D. General Safety Messages ................................................................ 2
OPERATION ................................................................................. 3
A. Opening And Closing The Awning ........................................................ 3
B. Programming The Remote Control ......................................................... 4
C. Programming The Vibration Sensor ........................................................ 5
D. Resetting The Receiver .................................................................. 6
E. Testing The Awning Before Travel .......................................................... 6
F. Closing The Awning Using An Auxiliary Power Method ........................................ 7
G. Closing The Awning Manually ............................................................ 8
ADJUSTMENTS ............................................................................... 9
A. Adjusting The Vibration Sensor ........................................................... 9
B. Adjusting The Awning Open/Close Limits ................................................. 10
MAINTENANCE ............................................................................. 10
A. Changing The Batteries In The Remote .....................................................11
B. Changing The Batteries In The Vibration Sensor ..............................................11
C. Maintaining The Hardware ...............................................................11
D. Maintaining The Fabric ................................................................. 12
TROUBLESHOOTING ........................................................................ 13
A. Awning Motor And Remote ............................................................. 13
B. Vibration Sensor ....................................................................... 14
WARRANTY ................................................................................ 15

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Questions and Answers

  • C
    Carolyn ShermanSep 12, 2025
    Why doesn't my Dometic Lawn and Garden Equipment awning automatically close in windy conditions?
    • J
      Joan DavilaSep 12, 2025
      If your Dometic Lawn and Garden Equipment awning doesn't automatically close in windy conditions, it could be due to a couple of reasons: * The wind sensor batteries might be dead. Replace them. * The sensitivity setting might be too low. Adjust it to a more appropriate level.
  • L
    laurencopelandSep 14, 2025
    Why does my Dometic 9500E awning automatically close after 1 hour?
    • D
      david29Sep 15, 2025
      If your Dometic Lawn and Garden Equipment awning automatically closes after 1 hour without windy conditions, there are a few potential causes: * The wind sensor might be missing or installed incorrectly on the sensor base. Ensure the wind sensor is correctly installed onto the sensor base. * The radio link between the wind sensor and the awning motor could be interrupted or broken. Try replacing the batteries. * The wind sensor may need to be replaced.
  • K
    Kelly MooreSep 16, 2025
    What to do if the LED on my Dometic 9500E Lawn and Garden Equipment awning sensor doesn't light up?
    • K
      Kevin WilliamsSep 17, 2025
      If the LED on your Dometic Lawn and Garden Equipment awning sensor circuit board doesn't light up after installing new batteries, it's likely that the batteries are installed incorrectly. Ensure that the batteries are installed with the correct polarity (direction).
  • B
    Brittany AlvaradoNov 19, 2025
    What to do if the Dometic Accessories awning motor does not respond to the remote?
    • J
      James DavisNov 19, 2025
      If the Dometic Accessories awning motor isn't responding to the remote, there could be several reasons: * The motor might be temporarily disabled for about 60 seconds after closing due to the vibration sensor. To bypass this, power the receiver OFF and then ON. * The remote batteries may be dead. Check if the LED lights up when you press a button. If not, replace the batteries. * The remote might not be activated, programmed to the receiver, or its programming is corrupted. If it was added from a kit, it may need programming. * The receiver may need a reset. * The awning could be disconnected from the power source; check all power connections. * A breaker might be tripped, or a fuse blown. Reset the breaker or replace the fuse. If the problem continues, contact a qualified tec...
  • S
    scummingsDec 3, 2025
    What to do if my Dometic 9500E awning motor does not respond to the remote?

    Summary

    Important Safety Instructions and Document Symbols

    General Safety Messages

    Provides critical safety warnings regarding product modification, service, and usage to prevent injury.

    Operation

    Programming The Remote Control

    Step-by-step guide to program the awning remote control to the receiver unit.

    Programming The Vibration Sensor

    Instructions for programming the vibration sensor to the awning system for automatic retraction.

    Adjustments

    Maintenance

    Troubleshooting

    Awning Motor And Remote

    Solutions for common problems related to the awning motor and remote control.

    Vibration Sensor

    Troubleshooting steps for issues with the vibration sensor.

    Dometic 9500E Specifications

    General IconGeneral
    BrandDometic
    Model9500E
    CategoryLawn and Garden Equipment
    LanguageEnglish

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