12
IMPORTANT NOTES
CarDAQ-Plus 2
®
has been carefully designed and tested to comply with OBDII protocols.
However, some vehicle models are not in full compliance with these protocols for various
reasons. In addition, the computer control systems or sensors on any given vehicle may be
malfunctioning or out of specification.
While DrewTech’s testing and the experiences of thousands of CarDAQ-Plus 2
®
users have
shown the unit to be safe and reliable, there is an inherent risk in using any product that may
potentially affect the operation or drive-ability of your vehicle.If you are concerned about the
operation of your vehicle at any time while using CarDAQ-Plus 2
®
:
• Pull off the roadway immediately or as soon as it is safe to do so.
• Disconnect the CarDAQ-Plus 2
®
device from the OBDII port.
• Consult a licensed mechanic or automobile service center.
Permission is granted to copy any or all portions of this manual, provided that such copies are
for use with Drew Technologies, Inc. products and that “© 2017 Drew Technologies, Inc.”,
(herein referred to as “DrewTech”), remains on all copies. The accompanying software,
provided for use with the DrewTech product, is also copyrighted. Permission is granted to copy
this software for back-up purposes only.
LIMITED WARRANTY
Products are warranted to be free from defects in materials or workmanship for one year from
the date of purchase*. Within this period, Drew Technologies will, at its sole option, repair or
replace any components that fail in normal use. Such repairs or replacement will be made at no
charge to the customer for parts or labor, provided that the customer shall be responsible for
any transportation cost. This warranty does not apply to: (i) cosmetic damage, such as
scratches, nicks and dents; (ii) damage caused by accident, abuse, misuse, water, flood, fire, or
other acts of nature or external causes; (iii) damage caused by service performed by anyone
who is not an authorized service provider of Drew Technologies; or (iv) damage to a product
that has been connected to power and/or data cables that are not supplied by Drew
Technologies.
Drew Technologies retains the exclusive right to repair or replace (with a new or newly
overhauled replacement product) the device or offer a full refund of the purchase price at its
sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR
ANY BREACH OF WARRANTY.
To obtain warranty service, contact Drew Technologies’ Support for shipping instructions and a
RMA number. Securely pack the device and the completed RMA form, which is required for
warranty repairs. Write the RMA number clearly on the outside of the package. Send the device,
with freight charges prepaid, to Drew Technologies.
* Detachable cables for all products have a 90-day warranty.IMclean and IMclean
Bluetoothhave a 3-year warranty. DrewLinQ has a 2-year warranty.