Drieaz LGR 7000XLI - Error Messages and Troubleshooting; Resolving Error Codes

07-01802C (F412-230V) 2013-01 Warranty 07-00427 17 Dri-Eaz Products, Inc.
ERROR MESSAGES
The LGR 7000XLi control system constantly monitors internal operating conditions. If the system detects an problem, it
will produce an error (“ER”) message indicating the problem. If the display shows an ER message, first unplug the unit
and then plug it back in. This will usually reset the electronics, and the unit will begin operating normally. If the error
message reappears, refer to the explanation and solution shown below. If this still does not fix the problem, contact your
local authorized service center or call the Dri-Eaz Service Department at 800-932-3030.
NOTE: The message “POWER FAILURE” is not a system error. When this message is displayed, it indicates that
power to unit was interrupted and then restored. To clear the message, press the MENU SELECTION key.
CONTROL PANEL
MESSAGE
EXPLANATION AND SOLUTION
ER1 CONTACT SERVICE
CENTER
Voltage error. Confirm that unit is connected to a suitable AC power supply and that the
circuit is not overloaded. If supply is correct, the electronic control panel may require
replacement. If error persists, contact service.
ER2 CONTACT SERVICE
CENTER
Control panel error. The electronic control panel may require replacement. If error
persists, contact service.
ER3 CONTACT SERVICE
CENTER
Unit in defrost too long. Check defrost sensor cable for proper connection. See
“Inspecting the Control Panel,” p. 16, for instructions. If error persists, sensor assembly
may require replacement. Contact service.
ER4 √ DEFROST SENSOR
CONNECT
– alternate message –
ER4 √ OUTLET SENSOR
CONNECT
Sensor error. Check defrost sensor cable for proper connection. See “Inspecting the
Control Panel,” p. 16, for instructions. If error persists, sensor assembly may require
replacement. Contact service.
ER5 √ SENSOR
CONNECTION ON BD
Low voltage board error. Check outlet temp sensor cable for proper connection. See
“Inspecting the Control Panel,” p. 16, for instructions. If error persists, sensor assembly
may require replacement. Contact service.
ER6 CONTACT
SERVICE CENTER
High voltage error. The high voltage board may require replacement. If error persists,
contact service.
ER7 INVALID
MODEL SETTING
Control board DIP switch settings or firmware version may be incorrect. If error persists,
contact service. Service may ask you to verify DIP switch settings. See “Inspecting the
Control Panel,” p. 16, for instructions.
ER8 BUTTON STUCK ✓
ALL BUTTONS
Press each membrane key and check for proper operation. If a key doesn’t function, or
if the error persists, the membrane overlay may require replacement. Contact service.
ER9 PUMP BLOCKED ✓
CHECK PUMP & HOSE
Check for obstructions in drain hose. If clogged, remove hose from unit and blow tube
out with compressed air. Inspect and clean the pump check valve and pump basin. See
“Cleaning and Servicing the Pump,” p. 11.