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XT SERIES INSTALLATION, OPERATION, AND MAINTENANCE MANUAL
MODEL XTP TROUBLESHOOTING
Follow the procedure below to resolve issues with Model XTP humidifi ers:
1. Review possible causes and recommended actions in the Troubleshooting
guide in the Vapor-logic In stal la tion and Op er a tion Man u al.
2. If the Troubleshooting guide does not help you solve the issue, call
DriSteem with the following information available:
• Humidifi er model number, serial number, and fi rmware version (see
nameplate on side of the humidifi er and steam blower)
To access fi rmware version:
Keypad/display: Select Diagnostics in the Main menu, select Humidifi er
info, scroll down to Firmware version.
Web interface: Click Diagnostics in the toolbar, click Humidifi er info, see
Firmware version below.
• When issue began
Example: Always, after remodel, after a change in weather, etc.
• Issue description
Example: water leaking, low humidity, high humidity, etc.
• System changes
Example: Pressure, new service, new controller, relocation, change in
maintenance, etc.
Troubleshooting
MAINTENANCE
DriSteem Technical Support
Have the following information ready when
calling Technical Support. See phone number
inside front cover of this manual.
Humidifi er model number
_______________________________
Humidifi er serial number
_______________________________
Firmware version
_______________________________
When issue began
_______________________________
_______________________________
_______________________________
Issue description
_______________________________
_______________________________
_______________________________
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