Drobo Mini - EMEA Warranty

Drobo Mini Getting Started Guide 50
WARRANTY. RECOVERY AND REINSTALLATION OF SYSTEM, APPLICATION SOFTWARE,
AND USER DATA ARE NOT COVERED UNDER THIS LIMITED WARRANTY.
DROBOCARE
You may be eligible to purchase DroboCare, a support product which enhances the standard
warranty, and is available for an additional fee. Please see the DroboCare terms and conditions
at
http://www.drobo.com/drobocare.
GENERAL INFORMATION
The information contained herein is subject to change without notice. The only warranties for
Drobo products and services are set forth in the warranty statements accompanying the products
and services. Nothing herein should be construed as constituting an additional warranty. Drobo
shall not be liable for technical or editorial errors or omissions contained herein.
Drobo, Inc.
2460 North First St.
San Jose, CA 95131 USA
Notes (Australia only)
The following applies if you purchased our goods in Australia and you are a consumer under the
ACL:
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
2. If you have an enquiry or you wish to claim under this Limited Warranty, please contact: Drobo
Technical Support online at:
http://www.drobo.com/support/contact-support.php) or via:
Drobo Warranty Returns
c/o Drobo Technical Support
2460 North First St.
San Jose, CA 95131 USA
USA: +1 (866) 426 4280
Asia Pacific: + 65 6270 2653
Europe: Regional Telephone Numbers
(Please do NOT return equipment without first obtaining an authorization number else we may
refuse your shipment.)
3. Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods.
PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.
LIMITED WARRANTY - EMEA
WHAT THIS DOCUMENT IS ABOUT
This document gives you additional legal protection for faulty Drobo products. It is in addition to
and not in substitution for your statutory rights as a consumer against Drobo, where you bought
the product direct from our online store or the retailer who you bought the product from relating to
faulty or misdescribed goods or services.
Drobo's obligations over and above your normal legal rights to repair or replace faulty product are
set out in this document. So please read this document carefully and keep a copy safe.