Why is my Drucker Diagnostics Measuring Instrument not turning on?
Your Drucker Diagnostics Measuring Instrument may not be operating due to a few reasons: the power cord might not be properly plugged into the unit or the receptacle, so ensure it is securely connected. Alternatively, the door may not be latched correctly; make sure to close the door and latch it securely. If neither of these solutions work, request authorized service.
What to do if my Drucker Diagnostics Measuring Instrument vibrates too much?
Excessive vibration in your Drucker Diagnostics Measuring Instrument could be due to worn or missing foam pads on the bottom of the instrument. If this is the case, call Technical Support.
What to do if the lid on my Drucker Diagnostics Measuring Instrument won't open?
If the lid on your Drucker Diagnostics Measuring Instrument fails to open, it could be due to power failure or a defective lid solenoid or internal parts. If the power has failed, use the emergency door unlock procedure. If the issue persists, request authorized service.
What to do for centrifuge motor profile error during POST in Drucker Diagnostics?
To address a centrifuge motor profile error during the Power On Self-Test (POST) in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Reset the power pack. 5. Turn the instrument power on. 6. If the error persists contact Technical Support.
What to do for centrifuge motor profile error during operation in Drucker Diagnostics?
To address a centrifuge motor profile error during operation in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Reset the power pack. 5. Turn the instrument power on. 6. If the error persists contact Technical Support.
What to do for centrifuge motor index error in Drucker Diagnostics?
To address a centrifuge motor index error in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Reset the power pack. 5. Turn the instrument power on. 6. If the error persists contact Technical Support.
What to do for centrifuge motor position error in Drucker Diagnostics?
To address a centrifuge motor position error in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Reset the power pack. 5. Turn the instrument power on. 6. If the error persists contact Technical Support.
What to do for centrifuge control board/main board communication error in Drucker Diagnostics?
To address a centrifuge control board/main board communication error in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Turn the instrument power on. 5. If the error persists contact Technical Support.
What to do if the centrifuge motor fails to respond to system commands in Drucker Diagnostics?
To address a centrifuge motor failure to respond to system commands error in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Turn the instrument power on. 5. If the error persists contact Technical Support.
What to do for centrifuge motor initialization error in Drucker Diagnostics?
To address a centrifuge motor initialization error in your Drucker Diagnostics instrument: 1. Record the error message displayed on the LCD screen. 2. Export the support file. 3. Power down the instrument. 4. Turn the instrument power on. 5. If the error persists contact Technical Support.
General| Brand | Drucker Diagnostics |
|---|---|
| Model | QBC STAR |
| Category | Measuring Instruments |
| Language | English |
Describes the purpose of the QBC STAR system and the hematology values it provides.
Explains the technology behind the QBC STAR system's blood analysis.
Provides a general overview of the QBC STAR Hematology System.
Explains the self-test and calibration process performed by the instrument.
Lists important safety warnings and precautions for handling the QBC STAR tubes.
Instructions for unpacking and setting up the QBC STAR instrument.
Details how to connect the instrument to the main AC power source.
Lists the physical, electrical, and environmental specifications of the instrument.
Describes the rear panel ports for connecting external devices.
Steps to install updated software for the QBC STAR Hematology System.
Overview of configurable system parameters like LCD contrast, date, and time.
Steps to access the instrument's setup menu for configuration.
Location and function of the power switch on the rear panel.
Describes the multiple functions of the teal-colored STAR button.
Explains how to open the instrument door safely.
Details the instrument's display screen for prompts and results.
Description of the keypad used for entering setup information.
Lists the routine steps for operating the QBC STAR Hematology System.
Instructions for powering on the instrument and initiating self-test.
Steps for preparing the blood collection tube for analysis.
How to properly mix the blood in the QBC STAR tube.
Instructions for capping the prepared tube, ensuring proper float placement.
How to correctly place the prepared tube into the analyzer.
How to initiate a test cycle using the STAR button.
How to obtain and interpret the hematology test results.
Steps to safely turn off the instrument after use.
Procedure for unlocking the instrument door in case of power failure.
Lists the valid measurement ranges for hematology parameters.
Presents data on the within-run precision of the QBC STAR system.
Information on the accuracy of the QBC STAR system compared to reference methods.
Lists substances that may affect test results and require consideration.
Discusses system limitations and potential issues affecting results.
Details the built-in quality control systems and elements.
Common instrument issues and their suggested corrective actions.
Lists system error codes and their corresponding corrective actions.
Lists tube-specific error codes and recommended solutions.
Details the warranty terms and conditions for the QBC STAR system.
Lists available parts and accessories for the QBC STAR instrument.
A log for recording software upgrades received and installed.
Instructions for cleaning the interior and exterior surfaces of the instrument.
Procedures for disinfecting the instrument after blood contact.
Steps for replacing the printer paper roll when it is nearly exhausted.
Safety guidelines for handling blood and body fluids as potential biohazards.
Step-by-step guide for collecting venous blood samples.
Step-by-step guide for collecting capillary blood samples.
Tips to prevent hemolysis when collecting capillary blood.
Provides contact phone numbers for technical and customer support.
Provides contact email addresses for technical and customer service.
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