QBC STAR System Operator’s Manual
6000-300-000 7–14
E8 – Software
Error Number Description Corrective Action
800 thru 802 General software errors
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
803 or 812 Software initialization error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
804 Software start up error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
805 or 807 Software sample analysis error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
806
Software Power On Self-Test
(POST) error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
808 Software fault handling error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
809 Software image acquisition error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
810 Software QC check error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
811 Software instrument idle error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
813 Software results generation error
1. Record the error message displayed on the LCD screen
2. Export the support le (Ref. page 2-8)
3. Power down the instrument (Ref. page 4-10)
4. Turn the instrument Power on (Ref. page 4-2)
5. If the error persists contact Technical Support
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