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Ethernet/Cellular Programming Options 3G Alarm Communicator Installation Manual
System Reset Defaults
[999] Software Default
Default (99);
The Software default allows the installer to refresh the unit after changes and also return the Com-
municator to the default state.
00: Default Module. All programming Sections in module revert to factory settings. This will erase all
existing programming of the unit.
55: Reset. The Communicator is reset. This option is equivalent to power cycling the Communicator.
Communicator Status, Initialization, Diagnostics and Troubleshooting
[983] Firmware Update Diagnostics Section
NOTE: This section is not real-time, you will have to exit and return to the section to see if the
status has been changed.
Firmware updates for panel and the communicator itself can be made from the communicator.
• The Firmware Update Diagnostic section is a Read Only 2 Digit, Hexadecimal Section.
• File download has begun, Section [983] is updated with 0xFD reason code.
• The default value of this location is 0xFE, indicating no errors.
• Though the Communicator can reject Firmware Download SMS String for several reasons. it
will be shown with 0xFF reason code for Firmware Receive Failure. This failure can occur if:
• A DLS Session is in progress
• Remote firmware upgrade is disabled
• TFTP Firmware Update Download is in progress
• The download got dropped/canceled, section [983] will get updated with 0xFF reason code
• Upon successful download, the communicator will either be updating itself, or the panel.
• After a Communicator Firmware Upgrade, the communicator enters a 4.5-minute window
before performing the update. This allows it to communicate with the Central Station. Section
[983] will get updated with a 0x0A reason code, indicating communication is in progress.
• During Panel Firmware Update, if panel firmware pushes through, the user will be able to see it
because the keypad enters keybus fault. If panel rejects firmware for any reason, the communi-
cator shall update section [983] with the cancellation reason code provided by the panel.
• In the Case of Communicator Firmware Update successful, the communicator shall update
diagnostic section to 0xFB after it is updated successfully.
• During Panel Firmware Update Sequence, the Panel could Cancel the Firmware Update due to
the Reasons Codes shown in Table 17.
• Upon Success of Panel Firmware Upgrade, section [983] will get updated with 0xFC to indicate
Panel Firmware Update Complete.
• Reason codes and corresponding firmware images are displayed in the table below.
NOTE: Firmware Update Status shows one update process at a time. If communicator and panel
updates take place simultaneously, panel related status takes priority.
Table 14: Reason Codes Description and Corresponding Firmware Images
Reason Code Description of Reason Code Firmware Image is
00 Version Check Failed Image Erased
01 Image Type Mismatch Image Erased
02 Panel Type Mismatch Image Erased
03 Hardware Type Mismatch Image Erased
04 Firmware header Wrong Length Image Erased
05 Panel is Armed Firmware Update Pending Status Clearance
06 AC Trouble Firmware Update Pending Status Clearance
07 Low Battery Firmware Update Pending Status Clearance
08 Unviewed Alarm Firmware Update Pending Status Clearance
09 FTC Trouble Firmware Update Pending Status Clearance
0A Communication in Progress Firmware Update Pending Status Clearance
0B Software Variant Mismatch Image Erased