DuraLabel Kodiak - Troubleshooting; Clearing a Jam

DuraLabelKodiakUserGuidev0.6(Prerelease)Page23of28
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Cleaning Inside Kodiak
TocleantheinsideofyourKodiak,wherethesuppliesareloaded,liftKodiak’slidtoitsfully‐raised
position.
1. Unlatchthetwoprintheads,andliftthembytheirorangetabsuntiltheyholdintheirfully‐
raisedpositions.Slidetheribboncartridgesoutofplace,andputthemsomewheresafe.(Ifthe
cartridgeshaveribbonloaded,youcanrestthecartridgesupside‐downtoavoidgettingduston
theribbon.)
2. Unlatchthespring‐loadedfeedrollerbar,andletitriseoutoftheway.Turnyourrolloflabel
stockbyhandtorewindanysupplythatisstillfeedingthroughtheprinter.
3. Usingapre‐moistenedcleaningswaborasoftclothwithsomeisopropylalcohol,wipethe
undersideofeachprinthead,payingattentiontothegreenstripofheatingelementsandthe
shinymetalfeedingguide.
4. Wipetherubberrollersclean,startingwiththeonesundertheprintheads,thentherollerinthe
raisedfeedrollerbar,andfinallythetexturedrollerbelowthefeedrollerbar.
5. Checktheadjustablesupplyguidesforanyadhesivebuild‐up,especiallyunderthesmallwhite
rollers,andcleanthemaswell.
[Imageneeded.]
Cleaning the Cutter
Thebestwaytoreachthecutterforcleaningisfromthefrontoftheprinter.
1. RaiseKodiak’stouchscreentoitshighestposition.Behindthescreen,justaboveeachendofthe
cutterslot,you’llseetwoPhilipsscrews.Thesescrewsholdthecutterfaceplateon;removethe
twoscrews,andsetthemsomewheresafe.
2. Pressthecutterfaceplatedownwardtoreleaseit,andputthefaceplatesomewheresafe.This
willexposethecutterblades.Becareful;whilethefaceplateisremoved,thecuttermotorwill
notengage,butthebladeisstillsharp.
3. Usingapre‐moistenedcleaningswaborasoftclothandsomeisopropylalcohol,removeany
built‐upadhesivefromtheblades.
4. Replacethecutterfaceplatebyslidingitupintoplace,andre‐insertingthetwoscrews.
[Imageneeded.]
AftercleaningyourKodiakisclean,giveitaminuteortwotoair‐dry.Then,loadsuppliesandyou’llbe
readytoprintagain.
Troubleshooting
[Thissectioninprogress.]
Clearing a Jam
Iflabelstockbecomesjammedduringprinting,youwillneedtoopenKodiak’lidandremovethe
jammedmaterial.Saveanylabeldesigns;then,unplugandandturnoffthesystem.Then,followthese
steps:
1. RaiseKodiak’slid,andunlatchandraisethefeedrollerbarandthetwoprintheads.