General problems
Unit does not work. Seat unit is not switched
on (LED is not illuminated).
> Activate
SensoWash
®
.
5
Seat unit is in standby
mode (LED is red).
> Switch SensoWash
®
on.
5
Water leakage. Malfunction. > Close the main valve
for the water supply.
> Disconnect the
power supply.
> Contact
help@duravit.com.
Remote Control
Icons on remote
control flashes during
operation (instead of
beeing illuminated).
The batteries are low. > Change the
batteries.
5
Rearwash LED
flashes white.
Remote control is not
connected to the product.
> Contact
help@duravit.com.
Remote control does
not work.
No batteries inserted. > Insert batteries. 5
Remote control is defect. > Contact
help@duravit.com.
Washing functions
Switch between
Rearwash / Lady-
wash takes too long.
Spray wand moves back
and forward again after
self-cleaning is complete.
This is normal.
Water spray intensity
is too weak.
Water spray intensity has
been set to low.
> Adjust water spray
intensity to medium
or high.
6
App
Water supply defect. > Contact
help@duravit.com.
Water spray
intensity not stable.
The water filter is
clogged.
> Clean the water
filter.
7. 2
Water is too warm /
cold.
> Adjust water
temperature.
6
App
Water spray from the
spray wand suddenly
stops.
Function stops
automatically after 2 min.
This is normal.
Seat sensor has lost
contact.
> Sit down and select
the function again.
Problem Potential cause Solution Ch.
29
EN
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