49
Screen Messages And Troubleshooting
Never make treatment decisions based on an error message. If you have any concerns, call the Customer
Care Service toll-free at 866-994-3345 (Eastern Standard Time, Mon-Fri 8:00AM~6:00PM).
Humidified/Used strips
Action: Replace with a new
strip.
Low power
Action: Replace with new
batteries.
System fault
Action: Replace the batteries first. If
ERROR 001 appears again, please call
the Customer Care Service toll-free at
866-994-3345 (Eastern Standard Time,
Mon-Fri 8:00AM~6:00PM). During
non-service hours, please contact your
local dealer.
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