7
MAU-00033 AE
ENGLISH
Troubleshooting (For further information, visit the eaton.com site or contact after-sales support.)
W The battery backup outlets   9   
are not supplied with power.
W The connected devices are not 
supplied when AC power fails. 
W AC power is available, but the 
UPS operates on battery power. 
W The filtered outlets   8   are not 
supplied. 
 
 
W Green button  13  flashes 
frequently and audio alarm 
beeps.
W Red LED  12  is on and the 
audio alarm beeps every 30 
seconds.
W Red LED  11  is on and the 
audio alarm beeps every 30 
seconds.
W Green LED  10  is off and the 
filtered outlets   8   are supplied.
W The telephone line is disturbed 
or modem access is not 
possible.
W Red LED  11  flashes.
Problem Diagnostic Solution
W Button  13  is not lighted on. 
W The devices are not connected to 
the battery backup outlets   9 . 
W Circuit breaker  14 , located under 
the UPS, has been tripped by an 
overload on the UPS output.
W The wall outlet is not supplied. 
 
W Circuit breaker  14 , located under 
the UPS, has been tripped by an 
overload on the UPS output.
W The  UPS frequently operates on 
battery power because the AC 
power source is of poor quality.
W The  UPS battery backup outlets   9   
are overloaded. 
W A fault has occurred on the UPS. 
The battery backup outlets   9   are 
no longer supplied.
W Surge protection is no longer 
provided.
W Surge protection on the telephone 
line is no longer provided. 
W The battery has reached the end 
of its service life.
W Press button  13  and check that it 
turns green.
W Connect the devices to the battery 
backup outlets   9 . 
W Disconnect excess equipment 
and reset the circuit breaker  14  by 
pressing the corresponding button.
W Supply power to the wall outlet. 
W Disconnect excess equipment 
and reset the circuit breaker  14  by 
pressing the corresponding button. 
W Have the electrical installation 
checked by a professional or use 
another wall outlet.
W Disconnect excess equipment 
connected to the battery backup 
outlets   9  .
W Call after-sales support. 
W Call after-sales support. 
W Disconnect the telephone line from 
the wall outlet.
W Call after-sales support.
W Have the battery replaced.
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7 
 
8 
9 
 
10
Advanced customizing of your UPS:
Sensitivity to variations of the AC power supply
W Only to be used if frequent switching to the UPS 
battery due to large variations in the AC supply 
voltage.
W Accessing the programming mode: with the device 
switched off, press button  13  for 6 s and release it 
once LEDs  11  12  13  have come on.
W Display of the 3 possible voltage ranges according to 
the status of LEDs  11 and  12 :
Audio alarm
W Possibility of deactivating the audio alarm when the 
UPS is operating on the battery.
W Accessing the programming mode: with the device 
switched off, press button  13  for 11 s and release it 
once the audio alarm sounds.
W Display of the 2 possible audio alarm modes:
Normal mode 
(factory 
configuration):
AC supply 
between 165V 
and 285V
Extended 
mode:
AC supply 
between 150V 
and 285V
Sensitive mode:
AC supply 
between 175V 
and 285V
W Memorizing the mode: 10 s after the last press of the 
button.
W Memorizing the mode: 5 s after the last press of the 
button.
Normal mode (factory 
configuration):
the UPS emits a beep 
every 10 s when operating 
on its battery.
Silent mode:
the UPS emits a single 
beep when switching to 
battery operation and 
then remains silent.
Change from one mode to another by 
successively pressing button  13 .
Change from one mode to another by 
successively pressing button  13 .
11
13
12
11
13
12
11
13
12
Normal mode 
activated:
programming 
by continuous 
beep.
Silent mode 
activated:
programming 
by a beep every 
second.