What to do if EcoFlow Portable Generator AC output experiences overload protection?
If your EcoFlow Portable Generator's AC output is experiencing overload protection, remove the over-powered device and restart the machine. Also, ensure electrical appliances are used within the rated power. For the power limit of electrical appliances in the X-Boost mode, please refer to the X-Boost function introduction.
What to do if my EcoFlow Power Pack experiences battery discharge low temperature protection?
If the EcoFlow Power Pack experiences battery discharge low temperature protection, normal operation will resume automatically when the battery warms up.
What to do if my EcoFlow Power Pack experiences battery charging low temperature protection?
If the EcoFlow Power Pack experiences battery charging low temperature protection, normal operation will resume automatically after the battery temperature is restored to above 3°C (37.4°F).
What to do if my EcoFlow Power Pack experiences battery discharge high temperature protection?
If the EcoFlow Power Pack experiences battery discharge high temperature protection, normal operation will resume automatically after the battery cools down.
What to do if EcoFlow RIVER 2 AC output is overloaded?
If your EcoFlow Power Supply AC output is experiencing overload protection, normal operation will resume after you remove the over-powered device and restart the machine.
What to do if my EcoFlow Power Pack AC output experiences over-temperature protection?
If your EcoFlow Power Pack's AC output experiences over-temperature protection, normal operation will resume automatically once the cause is eliminated and the temperature decreases.
What to do if my EcoFlow Power Pack AC output experiences low-temperature protection?
If your EcoFlow Power Pack's AC output experiences low-temperature protection, normal operation will resume automatically once the ambient temperature is restored.
What to do if there is a failure of communication between main control board and AC in my EcoFlow Power Pack?
If there is a failure of communication between the main control board and AC in your EcoFlow Power Pack, normal operation will resume automatically after restarting.
What to do if my EcoFlow Power Pack experiences charging overload protection?
If the EcoFlow Power Pack experiences charging overload protection, remove the charger. Normal operation should resume automatically after restarting the device.
What to do if the fan is blocked in my EcoFlow Power Pack?
If the EcoFlow Power Pack is experiencing fan blocking, check whether the fan is blocked by foreign objects and remove the cause of the error.
Lists critical safety guidelines for product operation, avoiding hazards like heat, liquid, and impact.
Instructions for recharging the device from a standard wall outlet using AC power.
Guide for recharging the device using solar panels and appropriate cables.
Explanation of how to power higher-wattage devices using the X-Boost feature.
Description of the device's UPS-like automatic switchover during power outages.
Solutions for common problems indicated by device indicators and error messages.
General| Waveform | Pure sine |
|---|---|
| Bluetooth | Yes |
| Input voltage | 220-240 V |
| Output voltage | 5/9/12/12.6/15/20/24/230 V |
| Charging source | AC, Cigar lighter, Solar, USB |
| Battery capacity | - mAh |
| Solar panel power | 110 W |
| Battery technology | Lithium Iron Phosphate (LiFePO4) |
| Solar panel current | 800 mA |
| Solar panel voltage | 11 - 30 V |
| USB Type-A output power | 12 W |
| USB Type-C output power | 60 W |
| Battery charge time (AC) | 1 h |
| Number of charging cycles | 3000 |
| Number of simultaneously connected devices (max) | - |
| Shape | Rectangle |
| Control type | Buttons |
| Product color | Black, Grey |
| Quantity per pack | 1 pc(s) |
| Cables included | AC, Cigar lighter |
| USB connector type | USB Type-A, USB Type-C |
| AC outlets quantity | 1 AC outlet(s) |
| USB Type-A output ports | 2 |
| USB Type-C ports quantity | 1 |
| Storage temperature (T-T) | -10 - 45 °C |
Weight and Dimensions| Depth | 214 mm |
|---|---|
| Width | 245 mm |
| Height | 142 mm |
| Weight | 3500 g |
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