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MANUAL FOR ECOSOFT PINK SOFTENERS
This manual is the intellectual property of Ecoso. Copying and reprinng is prohibited. © 2024
9. TROUBLESHOOTING
Problem Cause Correcon
5. System will not
regenerate
No electric power Check power supply
No/insucient salt in brine tank
Chech the amount of salt in brine
tank and add salt if needed
Brine is not sucked in during regen.,
or not all brine is drawn
See paragraph 6
Control valve is out of order or
sengs were changed
Check the control valve and its
sengs (see the manual for the
control valve)
Brine tank is not relled or is relled
with not enough water
See paragraph 7
6. Brine will not
draw during
regeneraon
or not all brine
will draw
Low supply water pressure ICheck supply water pressure
Clogged injector or brine tube
Clean brine injector and/or brine
tube
Clogged basket or salt crystals on
ball in air check valve
Clean air check valve basket and/
or ball
High pressure drop on the lter
(control valve, distributors or lter
media are clogged)
See paragraphs 1 and 4
Air is injected due to brine line not
being airght
Check airghtness of the drain line
Control valve sengs changed Increase brine stage duraon
7. Brine tank
is not relled
or relled with
less water than
needed
Low supply water pressure Check supply water pressure
Clogged injector or brine tube
Clean brine injector and/or brine
tube
Stuck ball in the air check valve Clean the air check valve
Control valve sengs changed
Check the duraon of brine tank
rell and correct if necessary
8. Excess use
of salt per
renegeraon
Control valve sengs changed
Decrease the amount of salt per
regeneraon in the control valve
sengs
Brine tank lled with excess water See paragraph 9
9. Brine tank is
relled with
excess water
High main water pressure
Check water pressure. Install
pressure regulator if needed
Control valve sengs changed
Check the duraon of brine tank
rell and correct if necessary