Ecosoft PINK Series - Troubleshooting

15
MANUAL FOR ECOSOFT PINK SOFTENERS
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9. TROUBLESHOOTING
Problem Cause Correcon
1. Decreased
service ow
capacity
Decreased supply water pressure Increase supply water pressure
Clogged lter bed See paragraph 3
Obstructed/clogged drain line Clean the drain line
Clogged control valve Inspect and clean the control valve
NHWBP/MAV failure (if used)
Inspect and repair the motorized
valve
2. Decreased
quality of treated
water
Faulty chemical analysis of water
Perform one more test using freshly
prepared reagents
Supply water chemistry has changed
Make new check analysis and if
changed contact your dealer
Bypass valve is set to bypass
Turn bypass valve to operang
posion
Riser pipe or seals are damaged
Take apart the lter, inspect and
replace or lubricate pipe and seals if
necessary
Clogged lter bed See paragraph 3
Filter media loss See paragraph 4
Improper lter regeneraon See paragraph 6
Leakage of raw water inside the
control valve
Take apart the control valve, inspect
and replace or lubricate the seals if
needed
3. Clogged lter
bed
Insucient backwash ow rate
Check backwash ow rate. If supply
pressure is within the limits and the
ow rate is insucient, inspect and
clean the drain line ow control or
replace it if needed
Insucient backwash stage
Increase the duraon of backwash
stage
Clogged top distributor Clean the top distributor
Excessive backwash ow rate
Measure backwash ow rate. If
supply pressure is normal and the
ow rate is exceeding, consider
changing the drain line ow control
4. Filter media
entrainment
Filter media is entrained and
discharged during backwash
Replace the top distributor if needed
Filter media is entrained and
discharged during service
Replace the boom distributor if
needed