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INSTALLATION AND OPERATION GUIDELINES FOR REVERSE OSMOSIS SYSTEMS
ECOSOFT ROBUST 1000, ROBUST 1500, ROBUST PRO, ROBUST 3000
8. TROUBLESHOOTING
Problem Possible cause Method of handling
Fing leak Tube is not connected ghtly Remove and reinstall the tube
properly
Filter housing leak O-ring seal is missing or
misaligned
Check that the O-ring seal is
correctly seated in circular
groove inside bowl
Filter bowl is not ghtened Hand ghten the housing ll
snug
Puried water ow rate is
lower than normal
Low feed water pressure Check the inlet pressure
Clogged pre-lter Replace pre-lter
Clogged membranes Replace membranes
Bent exible tube Inspect the tube
The system keeps switching
on and o and will not stop
Surges in feed water pressure
just above low pressure
switch seng
Eliminate pressure surges.
Check supply water piping for
clogs and other obstrucons
and eliminate if present
The system will not switch on Feed valve or main shuto
valve is closed.
Low pressure switch failure
Open all valves on supply
water pipes. Check for clogs/
obstrucon.
Replace low pressure switch.
Verify proper electrical
contact
The system will not switch o High pressure switch failure Replace high pressure switch.
Verify proper electrical
contact
The system has switched o
but connues to send water
to drain
Solenoid valve failure Replace the solenoid valve