How to connect ECOVACS Vacuum Cleaner to ECOVACS HOME App?
- PPatricia RobinsonAug 20, 2025
To resolve connectivity issues between your ECOVACS Vacuum Cleaner and the ECOVACS HOME App, ensure you've entered the correct Wi-Fi username and password. Verify that the vacuum cleaner is within range of your home Wi-Fi signal. Also, the vacuum must be in configuration mode: ensure it's powered on, open the cover, and press the RESET button until you hear a voice prompt. Confirm that you've downloaded the ECOVACS HOME App. Finally, ensure you are using a 2.4GHz or 2.4/5 GHz mixed network, as the device does not support 5GHz networks.