Why is there a delay in remote control of my ECOVACS DEEBOT T10 PLUS?
A delay in remote control could be caused by: * A poor Wi-Fi signal, slowing down video loading. Use DEEBOT in areas with good Wi-Fi signals. * Insufficient lighting in the cleaning area. Smart Recognition requires sufficient lighting. Please make sure the areas to be cleaned are well illuminated.
Why is my ECOVACS Vacuum Cleaner DEEBOT cleaning in a disordered route?
If your DEEBOT is showing signs of route disorder during cleaning, consider the following: * Objects like wires and slippers might be interfering with its operation. Clear these from the floor before cleaning. If there is any area leakage, DEEBOT will correct the leakage by itself, please do not interfere (such as moving DEEBOT or blocking the route). * Slipping on steps or thresholds can affect its navigation. It is recommended to close the door of this area and clean the area separately. After cleaning, DEEBOT will return to the starting point. Please rest assured to use. * Freshly waxed or smooth floors can reduce wheel friction. Please wait for wax to dry before cleaning. * Some areas may be inaccessible due to the home environment. Clean the home environment to ensure that DE...
Why is my ECOVACS DEEBOT T10 PLUS DEEBOT stuck when cleaning with OZMO™ Pro 3.0 Oscillating Mopping System installed?
If your DEEBOT gets stuck while cleaning with the OZMO™ Pro 3.0 Oscillating Mopping System, it may have difficulty climbing over obstacles. Please assist DEEBOT if there is a problem.
Why does the ECOVACS Vacuum Cleaner DEEBOT OZMO™ Pro 3.0 Oscillating Mopping System keep falling off?
If the OZMO™ Pro 3.0 Oscillating Mopping System keeps dropping out of place, make sure it clicks into place when installing.
Why are the driving wheels on my ECOVACS Vacuum Cleaner blocked?
If the driving wheels are blocked, it is because: * Driving wheels are blocked by foreign objects. Please rotate and press the driving wheels to check whether there is any foreign object wrapped or stuck. If there is any foreign object, please clean it in time.
What to do if ECOVACS Vacuum Cleaner DEEBOT does not respond to the Station instruction?
If your DEEBOT isn't responding to instructions from the Station: * Ensure DEEBOT is within the Station's operational range. If it is beyond the available distance, the ECOVACS HOME App can also be used to operate DEEBOT. * Check that DEEBOT and the Station are paired. Unplug the Station, wait 10 seconds, then plug it back in. Manually push the robot onto the Station to ensure the charging contacts connect. DEEBOT should start charging and voice prompt pairing successful.
Why does my ECOVACS Vacuum Cleaner DEEBOT leak dust or debris while cleaning?
If your DEEBOT is leaking dust or debris during cleaning, it might be due to: * The Dust Disposal Port being blocked. Uninstall the Auto-Empty Dust Bin and clear the debris.
Why is there debris in the Dust Container of my ECOVACS DEEBOT T10 PLUS?
If you find debris in the Dust Container, it could be because: * Fine particles are absorbed inside the Dust Container through the Dust Bag. Clean the Dust Container Lid and inner wall. * The Dust Bag is damaged. Check the Dust Bag and replace it if necessary.
Why do the Dual Side Brushes on my ECOVACS DEEBOT T10 PLUS DEEBOT keep falling off?
If the Dual Side Brushes are dropping out of place during use, check the following: * Ensure the Dual Side Brushes click into place when installing. * Verify the Station is correctly placed according to the instructions. * Check the Station is connected to power and has not been moved. Do not move the Station. * It is recommended that DEEBOT start cleaning from the Station.
Why is my ECOVACS DEEBOT T10 PLUS DEEBOT not charging?
If your DEEBOT isn't charging, consider these potential causes: * Ensure the DEEBOT is switched ON. * Check that the DEEBOT's Charging Contacts are properly connected to the Station’s Contacts and the AUTO Mode Button is flashing. Also, inspect both the DEEBOT'S Charging Contacts and the Station for dirt; clean if necessary. * Verify that the Power Cord is firmly connected to the Station.
Covers user age, area prep, drop-off prevention, authorized use, power, environment, and component requirements.
Details on temperature limits, body part safety, wet surfaces, object pickup, and cord care.
Instructions for handling damaged power cords, defective units, and maintenance precautions.
Procedures for battery removal, disposal, and incineration warnings.
Guidelines for long-term storage, proper usage, and RF exposure requirements.
Information on responsible recycling and waste disposal throughout the EU.
Provides links for EU and UK Declaration of Conformity information.
Lists all items included in the product package.
Illustrates and labels the main components of the robot.
Diagram showing the underside of the robot and its features.
Details the parts and functions of the auto-empty dust bin.
Diagram and labels for the OZMO™ Pro 3.0 Oscillating Mopping System.
Diagram and labels for the Empty Station, including top view.
Illustrates the rear side of the Empty Station.
Tips for tidying the area, illuminating it, and cleaning sensors before operation.
Initial steps for preparing the DEEBOT and installing accessories.
Recommendation to use the app for enhanced features and initial setup.
Requirements and steps for connecting DEEBOT to a Wi-Fi network.
Instructions for positioning the station and connecting the power cord.
Steps for powering on the DEEBOT and initiating the charging process.
Instructions for starting the cleaning cycle and installing Air Freshener.
Methods for pausing, reactivating, and sending the DEEBOT back to the Empty Station.
Instructions for adding water, drying contacts, and installing the mopping system.
Guide to starting the mopping cleaning process.
Procedure for inserting the air freshener capsule and attaching the module.
Table detailing maintenance tasks and part replacement intervals.
Instructions for detaching and cleaning the mopping system and its parts.
Guidance on cleaning the washable mopping pads.
Instructions for properly disposing of the disposable mopping pad.
Steps for cleaning the auto-empty dust bin and its filters.
Procedure for rinsing the filter with water.
Instructions for cleaning the main brush and side brushes.
Visual guide for removing and maintaining dual side brushes.
How to clean the charging contacts on the Empty Station.
Steps for removing the old dust bag and installing a new one.
Instructions for cleaning the blower cover and dust container lid.
Guidance on cleaning the robot's body, sensors, and brushes.
Table explaining light effects, statuses, and troubleshooting solutions for the Empty Station.
Resolving problems with connecting DEEBOT to the ECOVACS HOME App.
Addressing issues with furniture mapping, brush detachment, and station return failures.
Resolving issues with DEEBOT returning early or not charging.
Addressing loud operation noises and DEEBOT getting stuck.
Solutions for disordered cleaning routes, repeated cleaning, or small area leakage.
Fixing problems with the video manager, remote control delay, and AIVI camera recognition.
Resolving issues with DEEBOT not starting auto-emptying or failing to auto-empty.
Addressing debris in the dust container and dust/debris leakage.
Resolving abnormal noises from the air freshener and DEEBOT's response to station instructions.
Fixing blocked wheels, detached mopping systems, and stuck situations with mopping.
Specifications for the robot model, input, output, power, and frequency bands.
Covers user age, area prep, drop-off prevention, authorized use, power, environment, and component requirements.
Details on temperature limits, body part safety, wet surfaces, object pickup, and cord care.
Instructions for handling damaged power cords, defective units, and maintenance precautions.
Procedures for battery removal, disposal, and incineration warnings.
Guidelines for long-term storage, proper usage, and RF exposure requirements.
Information on responsible recycling and waste disposal throughout the EU.
Provides links for EU and UK Declaration of Conformity information.
Lists all items included in the product package.
Illustrates and labels the main components of the robot.
Diagram showing the underside of the robot and its features.
Details the parts and functions of the auto-empty dust bin.
Diagram and labels for the OZMO™ Pro 3.0 Oscillating Mopping System.
Diagram and labels for the Empty Station, including top view.
Illustrates the rear side of the Empty Station.
Tips for tidying the area, illuminating it, and cleaning sensors before operation.
Initial steps for preparing the DEEBOT and installing accessories.
Recommendation to use the app for enhanced features and initial setup.
Requirements and steps for connecting DEEBOT to a Wi-Fi network.
Instructions for positioning the station and connecting the power cord.
Steps for powering on the DEEBOT and initiating the charging process.
Instructions for starting the cleaning cycle and installing Air Freshener.
Methods for pausing, reactivating, and sending the DEEBOT back to the Empty Station.
Instructions for adding water, drying contacts, and installing the mopping system.
Guide to starting the mopping cleaning process.
Procedure for inserting the air freshener capsule and attaching the module.
Table detailing maintenance tasks and part replacement intervals.
Instructions for detaching and cleaning the mopping system and its parts.
Guidance on cleaning the washable mopping pads.
Instructions for properly disposing of the disposable mopping pad.
Steps for cleaning the auto-empty dust bin and its filters.
Procedure for rinsing the filter with water.
Instructions for cleaning the main brush and side brushes.
Visual guide for removing and maintaining dual side brushes.
How to clean the charging contacts on the Empty Station.
Steps for removing the old dust bag and installing a new one.
Instructions for cleaning the blower cover and dust container lid.
Guidance on cleaning the robot's body, sensors, and brushes.
Table explaining light effects, statuses, and troubleshooting solutions for the Empty Station.
Resolving problems with connecting DEEBOT to the ECOVACS HOME App.
Addressing issues with furniture mapping, brush detachment, and station return failures.
Resolving issues with DEEBOT returning early or not charging.
Addressing loud operation noises and DEEBOT getting stuck.
Solutions for disordered cleaning routes, repeated cleaning, or small area leakage.
Fixing problems with the video manager, remote control delay, and AIVI camera recognition.
Resolving issues with DEEBOT not starting auto-emptying or failing to auto-empty.
Addressing debris in the dust container and dust/debris leakage.
Resolving abnormal noises from the air freshener and DEEBOT's response to station instructions.
Fixing blocked wheels, detached mopping systems, and stuck situations with mopping.
Specifications for the robot model, input, output, power, and frequency bands.
General| Suction Power | 3000 Pa |
|---|---|
| Battery Capacity | 5200 mAh |
| Multi-floor Mapping | Yes |
| Dustbin Capacity | 400 ml |
| Water Tank Capacity | 0.24L |
| Auto-Empty Station | Yes |
| Cleaning Modes | Auto, Custom |
| Navigation Type | LIDAR Navigation |
| Mopping System | OZMO Pro |
| Obstacle Avoidance | AIVI 3.0 |
| Voice Assistant | Yes (Google Assistant, Amazon Alexa) |
| Dimensions | 353 x 353 x 103 mm |
| Charging Time | Approx. 6.5 hours |
To Next Page