Why Video Manager cannot open or has no screen in ECOVACS DEEBOT T10 PLUS?
If the Video Manager isn't opening or showing a screen, it could be due to: * A failed Wi-Fi connection. Check the Wi-Fi connection status. DEEBOT must be in an area with good Wi-Fi signal to enable the Video Manager. * Network latency. Try again later. * The AIVI Camera being blocked. Remove the shield.
Why can't I create a furniture map on the ECOVACS DEEBOT T10 PLUS Vacuum Cleaner App?
If you're unable to create a furniture map on the App, it might be because: * The DEEBOT did not start cleaning from the Station. DEEBOT must start cleaning from the Station. * The DEEBOT was moved during cleaning. During cleaning, do not move DEEBOT as far as possible. * Auto cleaning was not completed. Make sure DEEBOT automatically return to the Station after cleaning.
Why doesn't my ECOVACS Vacuum Cleaner DEEBOT auto-empty after returning to the Empty Station?
If your DEEBOT isn't auto-emptying after returning to the Empty Station, here are a few things to check: * Make sure the Dust Container Lid is closed. * Ensure the Dust Bag is installed in the Empty Station and the Dust Container Lid is closed. * Avoid manually moving DEEBOT to the Empty Station during cleaning. * Note that this is normal if DEEBOT returns to the Auto-Emptying Station while running Video Manager in the App. * Also normal if Do Not Disturb mode is enabled in ECOVACS HOME App. Disable the mode in the App, or start auto-emptying manually. * Replace the Dust Bag if it is full and close the Dust Container Lid.
How to prevent ECOVACS DEEBOT T10 PLUS Vacuum Cleaner DEEBOT from getting stuck?
If your DEEBOT gets stuck and stops while cleaning, it might be because: * It's tangled with objects like wires, curtains, or carpet fringing. Manually remove the obstacles and restart the DEEBOT. * It's stuck under furniture with a similar height entrance. Set a physical barrier or a Virtual Boundary in the ECOVACS HOME App.
Why is my ECOVACS DEEBOT T10 PLUS so loud when running?
If your DEEBOT is making excessive noise during cleaning, it could be due to: * Entangled Dual Side Brushes and Floating Main Brush, or a blocked Auto-Empty Dust Bin and filter. Regularly clean these components. * The DEEBOT being in Strong Mode. Switch to Standard Mode.
Why does ECOVACS Vacuum Cleaner DEEBOT return to the Station before finishing cleaning?
If your DEEBOT returns to the Station before completing its cleaning cycle, it could be due to the following reasons: * The room may be too large, requiring the DEEBOT to recharge. Turn on Continuous Cleaning in the App. * The DEEBOT might be unable to reach certain areas due to furniture or barriers. Tidy up the area by removing obstacles.
What to do if ECOVACS Vacuum Cleaner DEEBOT fails to auto-empty the Auto-Empty Dust Bin?
If your DEEBOT is not auto-emptying its dust bin, check these possible causes: * Ensure the Auto-Empty Dust Bin is installed correctly. * Replace the Dust Bag if it's full and close the Dust Container Lid. * Check the Dust Disposal Port on the Auto-Empty Dust Bin for any blockages and clean if necessary. * Inspect the Dust Evacuation Tube for blockages and clean it.
Covers user age, area prep, drop-off prevention, authorized use, power, environment, and component requirements.
Details on temperature limits, body part safety, wet surfaces, object pickup, and cord care.
Instructions for handling damaged power cords, defective units, and maintenance precautions.
Procedures for battery removal, disposal, and incineration warnings.
Guidelines for long-term storage, proper usage, and RF exposure requirements.
Information on responsible recycling and waste disposal throughout the EU.
Provides links for EU and UK Declaration of Conformity information.
Lists all items included in the product package.
Illustrates and labels the main components of the robot.
Diagram showing the underside of the robot and its features.
Details the parts and functions of the auto-empty dust bin.
Diagram and labels for the OZMO™ Pro 3.0 Oscillating Mopping System.
Diagram and labels for the Empty Station, including top view.
Illustrates the rear side of the Empty Station.
Tips for tidying the area, illuminating it, and cleaning sensors before operation.
Initial steps for preparing the DEEBOT and installing accessories.
Recommendation to use the app for enhanced features and initial setup.
Requirements and steps for connecting DEEBOT to a Wi-Fi network.
Instructions for positioning the station and connecting the power cord.
Steps for powering on the DEEBOT and initiating the charging process.
Instructions for starting the cleaning cycle and installing Air Freshener.
Methods for pausing, reactivating, and sending the DEEBOT back to the Empty Station.
Instructions for adding water, drying contacts, and installing the mopping system.
Guide to starting the mopping cleaning process.
Procedure for inserting the air freshener capsule and attaching the module.
Table detailing maintenance tasks and part replacement intervals.
Instructions for detaching and cleaning the mopping system and its parts.
Guidance on cleaning the washable mopping pads.
Instructions for properly disposing of the disposable mopping pad.
Steps for cleaning the auto-empty dust bin and its filters.
Procedure for rinsing the filter with water.
Instructions for cleaning the main brush and side brushes.
Visual guide for removing and maintaining dual side brushes.
How to clean the charging contacts on the Empty Station.
Steps for removing the old dust bag and installing a new one.
Instructions for cleaning the blower cover and dust container lid.
Guidance on cleaning the robot's body, sensors, and brushes.
Table explaining light effects, statuses, and troubleshooting solutions for the Empty Station.
Resolving problems with connecting DEEBOT to the ECOVACS HOME App.
Addressing issues with furniture mapping, brush detachment, and station return failures.
Resolving issues with DEEBOT returning early or not charging.
Addressing loud operation noises and DEEBOT getting stuck.
Solutions for disordered cleaning routes, repeated cleaning, or small area leakage.
Fixing problems with the video manager, remote control delay, and AIVI camera recognition.
Resolving issues with DEEBOT not starting auto-emptying or failing to auto-empty.
Addressing debris in the dust container and dust/debris leakage.
Resolving abnormal noises from the air freshener and DEEBOT's response to station instructions.
Fixing blocked wheels, detached mopping systems, and stuck situations with mopping.
Specifications for the robot model, input, output, power, and frequency bands.
General| Suction Power | 3000 Pa |
|---|---|
| Battery Capacity | 5200 mAh |
| Multi-floor Mapping | Yes |
| Dustbin Capacity | 400 ml |
| Water Tank Capacity | 0.24L |
| Auto-Empty Station | Yes |
| Cleaning Modes | Auto, Custom |
| Navigation Type | LIDAR Navigation |
| Mopping System | OZMO Pro |
| Obstacle Avoidance | AIVI 3.0 |
| Voice Assistant | Yes (Google Assistant, Amazon Alexa) |
| Dimensions | 353 x 353 x 103 mm |
| Charging Time | Approx. 6.5 hours |
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