Why Video Manager cannot open or has no screen on my ECOVACS Vacuum Cleaner?
If the Video Manager on your ECOVACS Vacuum Cleaner cannot open or has no screen, check the Wi-Fi connection status. Ensure the DEEBOT is in an area with good Wi-Fi signal. Verify your consent in the Privacy Policy. If due to network latency, try again later. Also, ensure the AIVI Camera is not blocked by removing any shield.
Why is there a delay in remote control of my ECOVACS Vacuum Cleaner?
If you experience a delay in remote control of your ECOVACS Vacuum Cleaner, use the DEEBOT in areas with good Wi-Fi signals, as a poor Wi-Fi signal can cause slow video loading.
What to do if Mopping Pad Plate cannot rotate on ECOVACS Vacuum Cleaner?
If the Mopping Pad Plate on your ECOVACS Vacuum Cleaner cannot rotate, clean any foreign objects blocking the Mopping Pad Plate.
What to do if my ECOVACS DEEBOT T10 TURBO does not respond to the Station instruction?
If your ECOVACS Vacuum Cleaner does not respond to the Station instruction, use the ECOVACS HOME App to operate DEEBOT if it is beyond the available distance. If DEEBOT and the Station are not paired, unplug the Station, wait 10 seconds, and replug it. Power off the robot and then turn it back on. Manually push the robot up to the Station, and ensure that the charging pins are correctly connected. Then, DEEBOT will start charging, and voice prompt pairing successful.
Why fail to enable Child Lock on ECOVACS DEEBOT T10 TURBO Vacuum Cleaner?
If you fail to enable Child Lock on your ECOVACS Vacuum Cleaner, move the DEEBOT near the Station to ensure smooth communication, and then enable Child Lock. This issue may arise due to communication interruption between the Station and DEEBOT, such as long distance or many partition walls.
General| Category | Robot Vacuum Cleaner |
|---|---|
| Model | DEEBOT T10 TURBO |
| Brand | ECOVACS |
| Suction Power | 3000 Pa |
| Mopping Function | Yes |
| Auto-Empty Station | Yes |
| Battery Type | Lithium-ion |
| Battery Capacity | 5200 mAh |
| Multi-floor Mapping | Yes |
| Auto Carpet Detection | Yes |
| Virtual Boundaries | Yes |
| Charging Time | 6 hours |
| Control Method | App, Voice Control |
| Filter Type | High-efficiency filter |
| Features | Voice Control |
Essential safety guidelines for operating the appliance, covering usage by children, area preparation, and appliance care.
Prohibitions on appliance operation in hazardous environments, with specific materials, and safe handling of power cords and components.
Guidelines for safe cleaning, maintenance, battery handling, and disposal procedures according to regulations.
Guidance on responsible product disposal to promote sustainable reuse and adherence to EU environmental regulations.
List of all components included in the product package for setup and operation.
An illustrated guide identifying key external components of the DEEBOT robot.
Detailed diagrams of the robot's underside, including brushes, sensors, and the dust bin assembly.
Illustrations detailing the Clean Station components and the mopping pad assembly parts.
Recommendations for preparing the cleaning area and the robot for optimal cleaning performance.
Essential first steps for setting up the DEEBOT, including removing protective films and attaching the side brush.
Instructions and requirements for connecting the DEEBOT to your Wi-Fi network and using the mobile app.
Steps for assembling and placing the Clean Station, and preparing it for charging the DEEBOT.
Instructions on how to start, pause, and wake up the DEEBOT's cleaning cycle.
Procedure for recalling the DEEBOT back to the Clean Station.
Instructions for attaching the mopping pads and initiating the mopping function.
How to initiate and pause the DEEBOT's operation using the Clean Station controls.
Procedures for directing the DEEBOT to exit the Clean Station and enabling/disabling the Child Lock feature.
A schedule outlining recommended maintenance tasks and replacement frequencies for various DEEBOT components.
Step-by-step guide for cleaning and maintaining the DEEBOT's dust bin and its filter.
Instructions on how to remove, clean, and reattach the main brush and side brushes.
Guidance on cleaning various external components of the DEEBOT with a dry cloth.
Procedures for maintaining the Clean Station, including water tanks, sink, and filter.
Solutions for common problems related to Wi-Fi connection, map loss, furniture mapping, and side brush issues.
Troubleshooting steps for issues like no signal to station, premature return, charging problems, loud operation, and getting stuck.
Solutions for problems with cleaning route disorder, video manager not opening, and remote control delay.
Troubleshooting guidance for object recognition failures, mopping pad rotation issues, station response, child lock, and driving wheel blockages.
Solutions for problems with water drainage from the cleaning sink and persistent voice prompts.
Key technical specifications including model numbers, power ratings, and frequency bands for the DEEBOT and Clean Station.
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