Why does ash leakage occur during the ECOVACS Vacuum Cleaner DEEBOT working?
Ash leakage during the ECOVACS DEEBOT Vacuum Cleaner operation typically occurs because the outlet of the Dust Bin is blocked by foreign objects. Remove the Dust Bin and clean any obstructions from the outlet.
Why does the Side Brush of my ECOVACS Vacuum Cleaner DEEBOT drop out of place?
If the Side Brush of your ECOVACS DEEBOT Vacuum Cleaner keeps dropping out of place during use, it's likely that the Side Brush isn't properly installed. When installing the Side Brush, make sure it clicks into place.
Why can't the Mopping Pad Plates on my ECOVACS Vacuum Cleaner DEEBOT be lifted automatically?
If the Mopping Pad Plates on your ECOVACS DEEBOT Vacuum Cleaner can’t be lifted automatically, it could be because they are entangled or stuck by foreign objects. Please remove foreign objects. Alternatively, the Mopping Pad Plates may have fallen off. Reinstall the Mopping Pad Plates and you should hear a “click” when they are properly installed.
General| Shape | Round |
|---|---|
| Product color | White |
| Remotely operated | Yes |
| Dust container type | Dust bag |
| Suction power | 11000 Pa |
| Noise level | 65 dB |
| Navigation type | TrueDetect 3D 3.0, TrueMapping 2.0 |
| Water tank capacity | 4 L |
| Dust capacity (base) | 3.4 L |
| Dust capacity (total) | - L |
| Base station functions | Charging, Purification |
| HEPA filtration system | - |
| Threshold climbing (max) | 20 mm |
| Dust capacity (vacuum cleaner) | 0.3 L |
| Battery capacity | 5200 mAh |
| Package depth | 460 mm |
| Package width | 760 mm |
| Package height | 437 mm |
| Package weight | 18000 g |
Weight and Dimensions| Depth | 351 mm |
|---|---|
| Width | 353 mm |
| Height | 104 mm |
| Weight | 4100 g |
| Base station weight | 10400 g |
| Base station dimensions (W x D x H) | 409 x 490 x 480 mm |
Details on software update frequency and conditions for devices.
Statement regarding RoHS and Radio Equipment Directives compliance.
Guidelines for proper disposal of used electrical and electronic products.
Guidelines for proper disposal and recycling of batteries.
Declaration of compliance with the RoHS Directive for hazardous substances.
Declaration of compliance with the Radio Equipment Directive.
Details of the authorized representative in Europe for compliance matters.
Explanation of the function of each button on the robot.
How to perform a reset and restore default settings on the robot.
Diagram and description of the robot's dust bin and filter assembly.
Diagram of the mopping pad plates and washable mopping pads.
Diagram showing the water tanks, dust collection, and cleaning sink.
Explanation of the OMNI Station's light strip status meanings.
Diagram and description of the dust bag and its handle.
Explanation of the TrueMapping sensor's function and measurement range.
Details on the 3D structured light sensor for object detection.
Description of the microphone for voice control and recording.
How the anti-drop sensor prevents falls down stairs.
Function of the sensor that identifies floor material for cleaning strategy.
Explanation of the edge sensor for wall and obstacle detection.
How the anti-collision sensor helps avoid obstacles.
Steps for installing the DEEBOT and Station, indicated by 'Click'.
Instructions on positioning the OMNI Station and clearing the area.
Instructions on how to download and install the mobile application.
Steps for connecting the DEEBOT to the app using Bluetooth or Wi-Fi.
Specifications and requirements for a stable Wi-Fi connection.
Meaning of different Wi-Fi indicator light patterns for connection status.
How to turn on the DEEBOT using the power button.
Instructions for sending the DEEBOT back to the OMNI Station for charging.
How to initiate a cleaning session with the DEEBOT.
How to pause, resume, or wake the DEEBOT from sleep mode.
Instructions for sending the DEEBOT back to the OMNI Station.
How the DEEBOT enters and exits deep sleep mode for battery protection.
Maintenance and replacement frequency for washable mopping pads.
When to replace the dust bag based on prompts.
Maintenance frequency for the side brush.
Maintenance frequency for the main brush.
Maintenance frequency for the filter.
Maintenance frequency for various sensors and charging contacts.
Maintenance frequency for the cleaning sink.
Maintenance frequency for the clean water tank.
Maintenance frequency for the dirty water tank.
Maintenance frequency for the dust collection cabin.
Maintenance frequency for the OMNI station itself.
Instructions on how to rinse the filter with water.
Note on avoiding fingers or brushes for filter cleaning.
Note that maintenance tools are not included, use own tools.
Visual guide for rinsing the filter.
Important note to completely dry the filter before use.
Step-by-step instructions for cleaning the main brush.
Step-by-step instructions for cleaning the side brush.
Instructions on how to add water to the OMNI Station's cleaning sink.
Procedure for cleaning the OMNI Station's cleaning sink.
Instructions on how to drain water from the OMNI Station's cleaning sink.
How to empty the dirty water tank from the OMNI Station.
Steps for removing and discarding the used dust bag.
How to clean the cabin and insert a new dust bag.
Final step of closing the dust collection cabin.
Instructions for removing and washing the detachable tray.
Steps for properly installing the cleaning sink components.
Instructions for removing and washing the base of the cleaning sink.
Troubleshooting steps for app connectivity issues.
Solutions for when the DEEBOT loses its map during operation.
Steps to resolve issues with creating a new home map.
Solutions for the side brush detaching during operation.
Troubleshooting for DEEBOT unable to find or return to the station.
Solutions for DEEBOT returning to the station before cleaning is complete.
Steps to resolve charging issues with the DEEBOT.
Causes and solutions for excessive noise during cleaning.
Solutions for the DEEBOT getting stuck or halting during operation.
Resolving issues like disordered routes, bias, or repeated cleaning.
Troubleshooting for the DEEBOT failing to empty its dust bin.
Solutions for the OMNI Station failing to empty the dust bin.
Cleaning the inner side of the dust collection cabin.
Troubleshooting ash leakage, possibly due to a broken dust bag.
Solutions for when the mopping pad plates are blocked or not rotating.
Steps to resolve DEEBOT not responding to station commands.
Troubleshooting for issues with enabling the child lock feature.
How to clear foreign objects from the driving wheels.
Troubleshooting for problems with draining water from the cleaning sink.
Solutions for the mopping pad plates failing to lift automatically.
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