ECS Liva One User Manual

37
Trouble Shooting
Chapter 5
Trouble Shooting
Start up problems during assembly
After assembling the PC for the first time you may experience some start up
problems. Before calling for technical support or returning for warranty, this chapter
may help to address some of the common questions using some basic troubleshooting
tips.
a) System does not power up and the fans are not running.
1.Disassemble the PC to remove the VGA adaptor card, DDR memory, LAN, USB
and other peripherals including keyboard and mouse. Leave only the motherboard,
CPU with CPU cooler and power supply connected. Turn on again to see if the
CPU and power supply fans are running.
2. Make sure to remove any unused screws or other metal objects such as screwdrivers
from the inside PC case. This is to prevent damage from short circuit.
3. Check the CPU FAN connector is connected to the motherboard.
4. For Intel platforms check the pins on the CPU socket for damage or bent. A bent
pin may cause failure to boot and sometimes permanent damage from short circuit.
5. Check the 19V power connector is connected to the motherboard.
6. Check that the 19V power is fully inserted into the motherboard connectors.
Make sure the latches of the cable and connector are locked into place.
b) Power is on, fans are running but there is no display
1. Make sure the monitor is turned on and the monitor cable is properly connected
to the PC.
2. Check the VGA adapter card (if applicable) is inserted properly.
3. Listen for beep sounds. If you are using internal PC speaker make sure it is
connected.
a. continuous 3 short beeps : memory not detected
b. 1 long beep and 8 short beeps : VGA not detected

ECS Liva One Specifications

General

SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	M.2
Storage media	SSD
Optical drive type	No
Card reader integrated	Yes
Total storage capacity	80 GB
Compatible memory cards	MicroSD (TransFlash)
Number of SSDs installed	1
Number of storage drives supported	2
Product type	Mini PC
Audio output channels	2.0 channels
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Volume	1 L
Product color	Black
Power supply	90 W
Certification	CE, FCC, BSMI
Tcase	66 °C
Bus type	DMI3
Stepping	S0
Tjunction	- °C
FSB Parity	-
Processor cache	3 MB
Processor model	i3-6100T
System bus rate	8 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-6100 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor codename	Skylake
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	- W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	64-bit
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Scalability	1S
Processor code	SR2HE
Processor ARK ID	90734
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Thermal solution specification	PCG 2015A
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
On-board graphics card ID	1912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 530
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Internal memory	4 GB
Memory channels	Dual-channel
Internal memory type	DDR3L-SDRAM
Maximum internal memory	32 GB

Weight and Dimensions

Depth	173 mm
Width	33 mm
Height	176 mm
Weight	1200 g