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Door Will Not Unlock / Door Stuck (E31)
Door Will Not Unlock / E31 Error
Is there water in drum?
Check pump filter / coin trap
Is temperature inside drum higher than
122°F (50°C)
Can door be manually unlocked?
Enter test mode for pump test and water
switch test
Replace the PCB's
Open coin trap service panel on bottom front right of unit.
Drain water manually.
Clean the coin trap filter if blocked.
Wait for temperature to drop.
Use lever to unlock door as noted below:
Push or slide the slider downwards to open the lock.
Check the door lock again, replace if still failing.
Check the pump wires and water switch wires. Replace
parts as needed.
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