EdgeStar DWP62BL - Advanced Troubleshooting and Cleaning; Resolving Cleaning and Drying Issues

22
Troubleshooting Continued
Issue
Possible Cause
Solution
Black or gray marks
on dishes
Utensils may have
rubbed against
dishes
Use a mild abrasive cleaner to
eliminate marks. Load carefully.
Detergent left in
dispenser cup
Dishes are blocking
detergent cups
Re-load dishwasher according to
instructions in this manual.
Dishes are not
cleaned
Dishes were not
loaded properly
See notes on loading the dishwasher.
The wash cycle
was not powerful
enough
Select a more intensive wash cycle.
Not enough
detergent was
dispensed
Use more or change brand of
detergent.
Items are blocking
the path of the
spray arms
Rearrange the items so the spray arms
can fully rotate.
The filter
combination in the
base of the
dishwasher is not
clean or is installed
incorrectly
Clean and install the filter combination
correctly.
Cloudiness on
glassware
Combination of too
much detergent
with soft water
Use less detergent and/or select the
shortest wash cycle to clean
glassware.
The filter may be
dusty or blocked
Clean the filter and replace it if needed.
The dishes are not dry
Improper Loading
Re-load dishwasher according to
instructions.
Not enough rinse
aid
Refill and/or increase the amount of
rinse aid.
Dishes are
removed too soon
Do not remove dishes from dishwasher
immediately.
Wrong cycle
selected
Short cycles have lower cleaning
performance. Choose a more intensive
cycle.
Cutlery has a low-
quality coating
Dishwasher is not suitable for low-
quality coating.