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Troubleshooting
This section describes some common problems and suggested solutions, and ways to
recover your computer from a crash. Be aware that the problems and solutions described
here are meant only as a guide. They are not definitive problem solving techniques. For
certain problems, you might need help from your reseller or your service provider. When
you observe a problem, stop operation immediately, because taking further action might
result in data loss or damage. Take a note of what the system is doing and what actions
you performed before the problem occurred. Provide detailed information to your service
provider for quicker problem resolution.
For about any problem, follow these steps:
1. Restart your Notebook.
2. Check your Wi-Fi connection.
3. Reset your Wi-Fi connection.
4. Plug your laptop to a wall socket to charge it for at least one hour.
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