Problems and Solutions
The control panel signals problems via a red and/or
yellow light and a running message on the second line
of the display.
The messages will assist you in solving the problem
quickly and easily.
Press the reset button on the control panel AFTER the
problem has been solved.
Message Solution
Check battery
or
No connect
Battery voltage is too low.
If battery voltage is under 10.5 V, check connection
between unit and battery (see Chapter 4.8).
Interruption: Surroundings
too warm
Ambient temperature is too high. Unit will start
automatically as soon as temperature drops below
30° C.
Interruption: Please defrost
device slowly
Unit has been exposed to temperatures below 0° C
without being connected to a battery and sufficiently
filled fuel cartridge (automatic antifreeze feature). Let
stand at room temperature for approx. 24 hours.
Error 10: Please contact
service
Call the hotline at.
Freecall: 00800 732 762 78*
Hotline: +49 89 673 5920
hotline@efoy.com
www.efoy.com
Error 11: Please check
exhaust hose
Error 12: Please check
exhaust hose
Check that the exhaust hose has been properly
connected and arrange it so that condensation cannot
form.
Check for kinks. Clean hose if necessary and keep
opening clear. Shorten exhaust hose if condensation
forms.
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