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4.2 Troubleshooting
Your Alarm does not sound when you press the button
• Check the Alarm is fitted correctly and fully twisted on the mounting plate as this connects the battery.
• Hold button down firmly for at least 10 seconds.
• If the Alarm does not sound, then your Alarm must be returned for repair or replacement – See
section 3.1 – Getting your Alarm serviced.
Your Alarm sounds for no apparent reason
If , when the Alarm sounds, there is no sign of smoke, heat or noise to indicate that there is a fire, you
should get your family into a safe place, before you start investigating.
• Check the house carefully in case there is a small fire smouldering somewhere.
• Check for smoke, fumes, steam, very hot air etc.
• Locate the Alarm that sounds and has a flashing red LED.
• If you have thoroughly investigated and are sure that it is just a nuisance alarm, simply press the
Test button briefly to silence the Alarm for 10 minutes. This will also silence any interconnected
Alarms for the same period. When the Alarm is in “Hush” mode the red LED will continue to flash
while it detects the presence of smoke or heat.
• The Alarm will reset to normal functionality at the end of the 10 minutes. If additional silenced
time is required, simply push the Test button again.
If you experience frequent nuisance /false alarms, it may be necessary to re-locate the Alarm away
from the source of the fumes or if it continues to sound without smoke or heat being present and
cleaning the Alarm does not solve the problem, it needs to be replaced.
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