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9. Customer service and warranty
9.2 Warranty
Ei Electronics warrants that this alarm will be free from defects in materials or
workmanship for five years from the date of purchase. This warranty only applies under
normal conditions of use and maintenance and does not cover damage resulting from
accidents, negligence, misuse, unauthorised disassembly or contamination of any kind.
This warranty does not cover any accidental damage or consequential damages. If this
alarm is defective within the warranty period, it must be returned to your retailer with
proof of purchase, carefully packaged and with a clear description of the problem. The
defective alarm will then be repaired or replaced at our discretion.
Do not damage the alarm or attempt to open it. This will invalidate the warranty. More
importantly, it may put you at risk of fire. This warranty does not affect your statutory
consumer rights.
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