Troubleshooting
8-2
Modern Freezers have increased
storage capacity and more stable
temperatures. They require heavy duty
compressors.
Freezer/refrigerator operates at higher
pressures during the start of the ON
cycle.
Metal parts undergo expansion and
contraction, as in hot water pipes.
Refrigerant used to cool the unit is
circulating throughout system.
Freezer/refrigerator is not level. It rocks
on the fl oor when it is moved slightly.
Floor is uneven or weak.
Freezer/refrigerator is touching the wall.
Weather is hot and humid, which
increases internal rate of frost build-up.
Door is slightly open.
Door is opened too frequently or kept
open too long.
Interior needs to be cleaned.
Foods with strong odors are in the
Freezer.
Freezer/refrigerator is not level. It rocks
on the fl oor when it is moved slightly.
Floor is uneven or weak.
The fl uorescent lamp or light bulb is
burned out.
No electric current is reaching the
freezer/refrigerator.
Ice maker is not working
Louder sound levels
whenever Freezer/
refrigerator is on.
Louder sound levels
when compressor
comes on.
Popping or cracking
sound when compressor
comes on.
Bubbling or gurgling
sound.
Vibrating or rattling
noise.
Moisture forms on inside
Freezer/refrigerator
walls.
Odors in Freezer/
refrigerator.
Door will not close.
Light bulb is not on.
Automatic ice maker not
working. (Some freezer
models)
This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
This is normal. Sound will level off or disappear
as freezer/refrigerator continues to run.
This is normal. Sound will level off or disappear
as freezer/refrigerator continues to run.
This is normal.
Level the freezer/refrigerator.
Ensure fl oor can adequately support unit. Level
the unit by putting wood or metal shims under
part of the unit
Re-level freezer/refrigerator or move slightly.
This is normal.
See Problem section “Door will not close”.
Open the door less often.
Clean interior with sponge, warm water, and
baking soda. Replace air fi lter.
Cover the food tightly.
This condition can force the cabinet out of
square and misalign the door. Level unit.
Ensure fl oor can adequately support unit. Level
the unit by putting wood or metal shims under
part of the unit.
Replace lamp or light bulb.
See Problem section “Freezer/refrigerator
compressor does not run” on previous page.
1. Ensure the wire signal arm is not in the UP
position.
2. Water supply is turned off.
3. Water pressure is too low.
4. The freezer is not cold enough.
Problem CorrectionCause
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