CHANGING MODES & FAN SPEEDS
11. Tap the MODE button once to toggle between the two modes: SMART and MANUAL
SMART: This is the default mode the unit will start in. In the SMART mode the unit will utilize the sensor data as input to decide on the appropriate fan speed and the UI
display’s type & intensity level. The fan speed cannot be adjusted manually by the user under this mode. Please see the AIR QUALITY INDICATOR section for more details.
NOTE: The AQI light will turn off completely in a dark room when the unit is in smart mode, so as not to disturb.
MANUAL: In the MANUAL mode the unit will utilize the sensor data as input only to show the air quality level via the air quality indicator but will not self-adjust the fan speed.
This mode is best utilized for a quick burst of cleaning, especially when the user anticipates an increase in particulate matter in the room due to household chores (e.g.
vacuuming).
12. While in MANUAL mode, tap and scroll on the fan speed slider to adjust the speed of cleaning left most side being the lowest and right most side being the highest speed.
NOTE: The unit will ramp up OR down to chosen speed setting gradually. The slider also acts as the indicator for the current fan speed.
13. STANDBY & WiFi OFF: The air purifier is designed with ECODESIGN principles in mind and hence will aim to limit power consumption to under 2.0W when unit is powered
OFF (unless user permission to override). When unit is powered ON, if it has no WiFi connectivity OR is not onboarded, the WiFi radio signal will automatically turn OFF after
30 minutes to conserve power to bring the WiFi radio signal back ON manually please initiate ONBOARDING (step 21 only) or unplug and then plug it back in to the socket.
FEATURE ICONS AND INDICATORS
NOTE: Not all indicators OR feature icons might be available on your model. Please consult packaging information or the product specifications on the website for details on
available features.
14. FILTER CHANGE: The high-efficiency filter(s) in the unit cannot be washed, they can only be replaced. The filter change icon will light up to remind you to change your
filter(s). Your air purifier may be equipped with more than one filter, so please refer to the Wellbeing App for details on which filter layer is to be replaced. Always ensure the
plastic protective bag is removed from the filter before its use in the unit. After the used filter is replaced, the filter change icon will turn off automatically and no reset action is
needed.
15. ALERT: The alert icon will light up to alert you of a possible electrical or electronic error with your unit. Please refer to the Wellbeing App for details on the error type,
component details and any mitigating actions. More details can be found in the ERRORS & TROUBLESHOOTING section below.
16. CHILD LOCK: The unit is equipped with a safety lock feature to disable the product UI to avoid unintended pressing. The child lock feature can be toggled ON/OFF via the
Wellbeing App or by long pressing for 5 seconds the POWER and MODE button simultaneously. The child lock icon will light up when the feature is activated.
17. IONZIER: The unit is equipped with an ionizer module, which when enabled generates negative ions to further aid with the air purification process. The ionizer is OFF by
default and can only be toggled ON/OFF via the Wellbeing App. When the feature is activated the ionizer icon will light up. For more details on how an ionizer helps
reduce airborne particles, please refer to the product information page on the website.
18. WiFi: The unit is equipped with a WiFi module, which enables remote control and access to many more features including time-based tracking of your indoor air quality data.
When the unit is connected to the home WiFi, this icon will light up. If the icon is blinking, it indicates a temporary loss of WiFi connectivity please refer to the Wellbeing
App for more details.
NOTE: Download our Wellbeing App and follow the step-step onboarding instructions to bring the air purifier online.
19. AIR QUALITY INDICATOR: The unit is equipped with an air quality sensor(s). The laser-based particulate matter (PM) sensor is a high-precision particle sensor that can
detect PM1, PM2.5 and PM10 levels. The air quality indicator will visually with the aid of a color scale – show the real-time air quality as per table below. When in SMART
mode, the air quality level will also determine the fan speed as per table below.
NOTE: Please ensure regular cleaning of the sensor window to ensure it does not get clogged with dust and sensors keep performing accurately. Also, ensure optimal
humidity levels (between 35-80%) for accurate reading from the sensors.
LIGHT COLOR PM 2.5 (μg/m3) AIR QUALITY STATUS FAN SPEED
White Calibrating | Onboarding
Green 0 – 12 Very Good 2
Yellow 13 – 35 Good 3
Orange 36 – 55 Poor 4
Red 56 – 150 Very Poor 5
Purple 151 – 250 Bad 5
Maroon >250 Very Bad 5
ONBOARDING picture pages 6-7
NOTE: Some steps in the onboarding flow may have changed, please follow step-step instructions in the latest version of the App as reference in case of discrepancy.
Please ensure home WiFi is running on 2.4 GHz band and not 5 GHz band, as this will not be recognized by the air purifier.
20. Please find the Wellbeing App in the iOS App or Google Play store, download it, sign up, and log in to the App. Here you will be able to `Add a device’ to the App and follow
the step-step instructions for onboarding the unit steps below are indicative.
21. After plugging the unit into the power socket, please long press the POWER button for 5 seconds until the WiFi icon starts blinking rapidly this indicates that the
unit’s hotspot is activated and is ready for being connected to the WiFi.
22. Head over to the Wellbeing App and using the phone’s camera to scan the WiFi barcode. The WiFi barcode can be found on the rating label sticker on the unit (typically after
the mesh pre-filter, reference image 7). You can also manually enter the digits under the barcode into the App if scanning it does not work.
23. Connect the App to the unit’s hotspot.
24. Choose the 2.4 GHz home WiFi that the unit should connect to from available list and then enter the password for this home WiFi into the App wait for the unit to establish a
connection.
25. Complete the steps of naming your newly onboarded air purifier!
26. Later, if you would ever like to reset the WiFi credentials stored on your unit please long press the POWER button for 5 seconds until WiFi icon starts blinking (i.e.
like step 20, hotspot activated). While in this state, again, long press the POWER button for 5 seconds until WiFi icon stops blinking and is not lit. Unit’s WiFi
settings are now reset and it will not aim to connect to your WiFi network.
CLEANING, CARING & STORAGE picture pages 6-7
NOTE: Always unplug the air purifier before cleaning to prevent shock or fire hazards. Never use abrasive, harsh detergents OR wax for cleaning the unit. The high-efficiency
filters cannot be washed, they must always be replaced when at the end of life.
CLEANING & CARING
27. Ensure the sensor window is kept unclogged for optimal performance of the unit. It is natural for dust to accumulate in this area, hence ensure regular (e.g. once per 4
weeks) vacuuming of the sensor window with a vacuum cleaner that has a narrow nozzle/brush.
28. The plastic parts of the unit should be cleaned with an oil-free dry cloth. For stains on plastic parts, use a slightly damp soft microfiber cloth to gently rub against the stain.
29. The fabric attached to the front panel should be wiped with an oil-free dry cloth or by using a vacuum cleaner with a soft brush to avoid breaking of the fibers. The area
around the air inlet on the front of the unit may accumulate more dust than some other parts and hence may require more frequent cleaning to ensure optimal performance.
STORAGE
30. When storing away, besides unplugging the unit and winding the power cord loosely around the bottom feet, ensure that unit including the high efficiency filters and the fabric
front panel are covered up to avoid accumulation of dust.
REPLACING FILTERS picture pages 6-7
NOTE: The filters except for the mesh pre-filter – cannot be washed and must always be replaced when at end of life. The WELL A7 / A5 series air purifiers have a variety of
filters to choose from, tailored to your lifestyle needs. Each filter layer is equipped with a smart RFID tag to uniquely identify it as well as to track its usage over time. Head
over to the Wellbeing App or the product information page on our website for a guide on choosing the appropriate filter for your needs.
31. For the best experience and to secure an uninterrupted use of the air purifier, please monitor the filter’s remaining lifetime in the Wellbeing App and order a replacement filter
in advance of the lifetime hitting 0%. If you have notifications enabled, the Wellbeing App will inform you when the filter life is close to end of life (e.g. at 5%).
32. When one or more of the filters is at end of life, the filter change icon will light up on the product UI to indicate the need for replacement. Please head over to the Wellbeing
App to correctly identify which filter is at end of life and needs replacement. When filter is at end of life, the unit’s fan speed may be capped in SMART mode.
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