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Elo Touch Solutions ESY22i5 - User Manual

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User Manual: Windows I-Series AiO Interactive Signage
UM600086 Rev A, Page 1 of 45
USER MANUAL
Elo Touch Solutions
ESY15i2 15.6” Windows I-Series AiO Interactive Signage
ESY22i2 21.5” Windows I-Series AiO Interactive Signage
ESY15i5 15.6” Windows I-Series AiO Interactive Signage
ESY22i5 21.5” Windows I-Series AiO Interactive Signage
UM600086 Rev. A

Questions and Answers

  • C
    Cassandra IrwinAug 8, 2025
    What to do if Elo Touch Solutions ESY22i5 display is black?
    • S
      Shannon FrostAug 9, 2025
      If your Elo Touch Solutions Touch Panel display is black, and the Power Status LED shows orange or red, try pressing the power button to restore the display. Additionally, inspect the internal cables and electrical components for any signs of damage, such as cracks or burns.
  • L
    Leslie SpencerAug 17, 2025
    How to fix Elo Touch Solutions ESY22i5 when it has no power?
    • D
      Daniel PetersenAug 17, 2025
      If your Elo Touch Solutions Touch Panel isn't powering on, ensure the AC/DC power adapter is securely connected and the AC power source is working correctly. Also, verify that the power button itself is not damaged.
  • T
    thomasjonesAug 27, 2025
    What to do if Elo Touch Solutions ESY22i5 Touch Panel has abnormal/no touch function?
    • S
      stephen69Aug 27, 2025
      If the touch function on your Elo Touch Solutions Touch Panel is not working correctly or not working at all, first check the Windows Device Manager to see if the touch device is recognized. Then, try turning the system off and on again. Finally, inspect the touch screen for any signs of physical damage.

Summary

Read this first

Important Safety and Handling Information

Crucial information to avoid personal injury, property damage, or accidental damage to the I-Series.

Getting Started

Unpacking the I-Series

Procedure for opening the box and checking contents of the I-Series system.

General Mounting Information

Details on supported mounting orientations like landscape, portrait, and table top.

Product Overview

Operation

Front OSD Control Buttons

Explanation of the functions of the front On-Screen Display control buttons.

Setting Up the Operating System

Instructions for the initial setup of the operating system on the touchcomputer.

Creating the Recovery Flash Drive

Procedure to create a recovery flash drive using the built-in Elo Restore Utility.

Recovering the Operating System

Steps to restore the touchcomputer's operating system to factory settings.

Options and Upgrades

Technical Support

Troubleshooting Common Problems

Guide to diagnose and resolve common issues with the I-Series unit.

Technical Assistance

Information on how to get further technical support from Elo.

Safety & Maintenance

Safety Precautions

Essential safety notices regarding electric shock, disassembly, and ventilation.

Care and Handling

Tips for maintaining optimal performance, cleaning procedures, and handling precautions.

General Warnings

Important warnings about keeping the unit dry and potential radio interference.

Elo Touch Solutions ESY22i5 Specifications

General IconGeneral
BrandElo Touch Solutions
ModelESY22i5
CategoryTouch Panel
LanguageEnglish

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