Other Support
Resources
The first troubleshooting reference source is
the table on the previous page. Next, contact
the dealer where you purchased your printer.
Eltron International also provides a variety of
information and user support services:
•
Internet:
Web Address: http://www.eltron.com
ftp: //ftp.eltron.com
e-mail:
Label Printers: techsup@eltron.com
Card Printers: privsup@eltron.com
Europe: eurosup@eltron.com
Singapore: asiasup@eltron.com
Latin America: latinsup@eltron.com
• BBS: +1 (805) 579 3445
The BBS supports data rates up to 28.8 BPS
with No Parity, 8 data bits, and 1 stop bit
(n,8,1). Communications software should
have an ANSI Terminal Mode (not MS Win-
dows Terminal) such as Q-Modem.
• CompuServe e-mail: 102251,1164
•
Customer Service: +1 (800) 344 4003
For the name of a dealer in your area.
•
Technical Support FAX:
USA: +1 (805) 579 1808
Asia: +65 73 38 206
Northern Europe: +44 (0) 118 975 2005
Southern Europe: +33 (0) 240 097 070
Latin America: +1 (847) 584 2725
For your assistance and support with Eltron
printers and software.
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