Table 47 Environmental errors reported as SIM messages (continued)
Hex code Severity level Description SIM reference code
04E0 REMOTE FAILED Communications problems. 14E0
04E1 SERIOUS Problems in error polling. 24E1
052F None A sync SRDF write failure
occurred.
E42F
3D10 SERIOUS A SnapVX snapshot failed. E410
a.
EMC recommendation: NONE.
Operator messages
Error messages
On z/OS, SIM messages are displayed as IEA480E Service Alert Error messages. They
are formatted as shown below:
Figure 57 z/OS IEA480E acute alert error message format (call home failure)
*IEA480E 1900,SCU,ACUTE ALERT,MT=2107,SER=0509-ANTPC, 266
REFCODE=1477-0000-0000,SENSE=00101000 003C8F00 40C00000 00000014
PC failed to call home due to communication problems.
Figure 58 z/OS IEA480E service alert error message format (Disk Adapter failure)
*IEA480E 1900,SCU,SERIOUS ALERT,MT=2107,SER=0509-ANTPC, 531
REFCODE=2463-0000-0021,SENSE=00101000 003C8F00 11800000
Disk Adapter = Director 21 = 0x2C
One of the Disk Adapters failed into IMPL Monitor state.
Figure 59 z/OS IEA480E service alert error message format (SRDF Group lost/SIM presented
against unrelated resource)
*IEA480E 1900,DASD,MODERATE ALERT,MT=2107,SER=0509-ANTPC, 100
REFCODE=E46D-0000-0001,VOLSER=/UNKN/,ID=00,SENSE=00001F10
SIM presented against unreleated resourceSRDF Group 1
An SRDF Group is lost (no links)
Event messages
The VMAX array also reports events to the host and to the service processor. These
events are:
Mainframe Error Reporting
184 Product Guide VMAX 100K, VMAX 200K, VMAX 400K with HYPERMAX OS
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