Do not remove the fan tray for more than 30 minutes, otherwise a
tamper event will occur.
For more information about replacing either a PSU or the fan tray module, see the
Installation Sheet that accompanies the replacement part or the Physical Security
chapter of the Connect User Guide.
Breaking the security seal or dismantling the nShield Connect voids
your warranty cover, and any existing maintenance and support
agreements.
Mains power plugs on UK cordsets contain a 5A fuse (BS1362). Only
replace with the same type and rating of fuse. If a replacement fuse
fails immediately, contact Support. Do not replace with a higher value
fuse.
If the product has to be moved for maintenance then all movement should occur in
accordance with the HSM and Card Reader Location. Similarly, if the Connect is stored
before or after maintenance, then, it should be stored in accordance with the guidance
outlined in Environment.
10.4. Solo XC fan and battery maintenance
The fan and battery can be replaced should either malfunction or the battery has
reached the end of its useful life. Replacing the battery and/or fan whilst the card is
powered down will not cause a tamper of any sort. See Physical Security for guidance on
tamper events. The replacement procedure is described in the Solo Installation User
Guide.
If the product has to be moved for maintenance then all movement should occur in
accordance with the HSM and Card Reader Location. Similarly, if the Solo XC is stored
before or after maintenance, then, it should be stored in accordance with the guidance
outlined in Environment.
10.5. Maintenance mode
Firmware upgrades of the module are only allowed when the module is in maintenance
mode. Refer to the Installation and User Guides for more information on setting the
module into maintenance mode.
nShield® Security Manual 68 of 90
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